Customer Service Advisor

1 week ago


Cape Town, South Africa Select One Full time

The purpose of the role is to provide an exceptional customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.

Duties will include but not be limited to:

- Escalate all relevant queries to the relevant role players, where applicable
- To ensure that responses to their customers follow call centre measurement criteria and adhere to all regulatory, fair trading and competition practices. In addition, the Customer Service Advisor is required to comply with all Health, Safety and Security policies
- To develop and maintain effective working relationships with co-workers. Additionally, accepting responsibility for personal development and performance improvement

**Requirements**:

- Matric / Grade 12 (required)
- Certificate / Diploma (advantageous)
- Minimum 6 months Call Centre / BPO / Customer Service experience
- Native level / fluency in English (both verbal and written)
- Excellent communication and customer focus (both verbal and written)
- Ability to work rotational shifts between 09h00 to 22h00 (7 x 365)



  • Cape Town, South Africa Sigma Connected Full time

    **Company Description** Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we...

  • Customer Service Advisor

    Found in: beBee S ZA - 4 weeks ago


    Western Cape, Cape Town, South Africa Cummins Inc. Full time

    Cummins Inc.’s job vacancy, Career and Recruitment Job title : Customer Service Advisor jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : March 28, 2024 Quick Recommended Links Jobs by Location Job by industries In this role, you will make an impact in the following ways: Provide expanded assistance to customers, including...


  • Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Concentrix + Webhelp is on the lookout for eager individuals to join our vibrant Cape Town team as a Customer Service Advisor on a fixed term contract, until the end of September 2024. This fantastic contract opportunity is sure to jumpstart...

  • Service Advisor

    4 days ago


    Cape Town, South Africa IKON Consulting Full time

    Western Cape - Service Advisor **Salary**: Basic between R16K and R19K (depending on brand experience) + early bird + overtime + incentives + medical aid & provident fund company contributions. **Description**: We are seeking a Service Advisor with a passion for the motor trade to join a team at one of our clients. As a Service Advisor, you will be the...

  • Service Advisor

    2 days ago


    Cape Town, South Africa SydSen Recruit Full time

    Western Cape, Cape Town Region Service Advisor - Cape Town - Western Cape - Our client based in Cape Town, is looking for an experienced Dealership - **Service Advisor** to join their service department.**Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor - Ability to work under...

  • Service Advisor

    4 days ago


    Cape Town, South Africa SydSen Recruit Full time

    Service Advisor - Cape Town Our client in the Automotive Industry is looking for an experienced **Service Advisor** to join their Dealership in **Cape Town.** **Requirements**: - Matric Certificate - Driver's license - Minimum 3 years experience working in a franchise dealership as a Service Advisor - premium brand experience is advantageous - Ability to...

  • Service Advisor

    2 days ago


    Cape Town, South Africa SydSen Recruit Full time

    Western Cape, Cape Town Region - Negotiable Monthly (Market related) Service Advisor - Cape Town - Western Cape - Our client based in Cape Town, is looking for an experienced Dealership - **Service Advisor** to join their service department.**Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service...

  • Service Advisor

    4 days ago


    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 15 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 15 000 neg.- Company Car: - No- Incentives/Commission: - Yes- Company Benefits: -...

  • Service Advisor

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa First Degree Recruitment Full time

     Service advisor / Aftersales consultantVacancy for a Vehicle Service advisor with a vehicle dealership in the Northern SuburbsDuties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa First Degree Recruitment Full time

     Service advisor / Aftersales consultantVacancy for a Vehicle Service advisor with a vehicle dealership in the Northern SuburbsDuties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    Found in: Whatjobs ZA C2 - 7 days ago


    Cape Town, South Africa First Degree Recruitment Full time

      Service advisor / Aftersales consultant Vacancy for a Vehicle Service advisor with a vehicle dealership in the Northern Suburbs Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    7 days ago


    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced (Non-Manager) Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No-...

  • Service Advisor

    2 days ago


    Cape Town, South Africa First Degree Recruitment Full time

    Vacancy for a Vehicle Service advisor with a vehicle dealership in Robertson. **_ Duties_**: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles...


  • Cape Town, South Africa Language Recruiters Full time

    The **Dutch** speaking **Customer Service Advisor** in **Cape Town, South Africa** will be responsible for providing outstanding Customer Service to both internal and external customers in **Dutch**; managing all customer contact with professionalism and efficiency in line with agreed company standards; and processing, investigating and resolving customer...

  • Service Advisor

    3 days ago


    Cape Town, South Africa IKON Consulting Full time

    Western Cape - Service Advisor **Salary**: R14k - R16K basic + great incentive scheme + company contributions to medical aid and provident fund. **Description**: Great opportunity to join this franchise dealership which is part of a large motor group. Your main function is to provide excellent customer service consistently to service clients at a very...

  • Service Advisor

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Astor Automotive Recruitment Full time

    Astor Automotive Recruitment's job vacancy, Career and RecruitmentJob title : Service Advisor – Winelands jobs in Western CapeJob Location : Western Cape, Deadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Job Requirements.Matric CertificateA valid Drivers LicenseCertificated Service Advisor Training (Highly advantageous)Must...

  • Service Advisor

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Astor Automotive Recruitment Full time

    Astor Automotive Recruitment's job vacancy, Career and RecruitmentJob title : Service Advisor – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Job Requirements.Matric CertificateA valid Drivers LicenseMust have at least 2 years of Service Advisor experience...

  • Service Advisor

    6 days ago


    Cape Town, South Africa Diesl Auto Full time

    Our client, a volume brand Dealership in the Northern Suburbs currently holds a vacancy for a Service Advisor. **Minimum Qualifications and Experience needed**: - Matric - Valid, unendorsed driver’s license and the ability to competently and legitimately drive. - Computer literate - Knowledge of dealership policies and procedures is essential. -...


  • Cape Town, South Africa Webhelp Full time

    **Job Advert** Concentrix + Webhelp is on the lookout for eager individuals to join our vibrant Cape Town team as a Customer Service Advisor on a fixed term contract, until the end of September 2024. This fantastic contract opportunity is sure to jumpstart your career and expand your experience in the travel industry, while putting your passion for...

  • Service Advisor

    4 days ago


    Overberg, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Supervisor Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No- Incentives/Commission: - Yes-...