Customer Service Advisor

2 weeks ago

Cape Town, South Africa Sigma Connected Full time

**Company Description**

Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we are different. With thousands of independent thinkers connected and working together, we are flexible, scalable, and smart. We are brave and kind, constantly striving for better because different is better.

**Role Description**

This full-time on-site role, located in Cape Town, is for a Customer Advisor - Collections. As a Customer Advisor - Collections, you will be responsible for managing customer queries and resolving debt collection issues. You will have excellent communication skills and a customer-focused attitude to ensure that our customers receive an outstanding experience.

**Qualifications**
- Previous experience in a customer service or collections role
- Excellent communication skills with the ability to manage challenging customer interactions.
- Strong problem-solving skills and the ability to think critically.
- Excellent interpersonal skills and customer-focused attitude
- Ability to work independently and within a team.
- Knowledge of debt recovery principles and regulations
- High level of accuracy and attention to detail
- Proficient in Microsoft Office and customer relationship management software
- Degree or diploma in business administration, economics, finance, or a related field is preferred.

Pay: R8,330.00 - R9,300.00 per month

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa SydSen Recruit Full time

    Service Advisor - Century City - Cape Town - Our client based in Cape Town, is looking for an experienced Dealership - **Service Advisor** to join their service department.**Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor (preferable within a premium brand dealership) - Ability to...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 20 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 15 000 neg- Company Car: - No- Incentives/Commission: - Yes- Company Benefits: -...

  • Service Advisor

    5 days ago

    Cape Town, South Africa Energia Consulting Full time

    My Client, a well established company based at Airport Industria is seeking to employ a Service Advisor to join their dynamic team and act as a liaison between customers and the Service Foreman. **Responsibilities**: - Greeting customers and scheduling vehicles for service and maintenance. - Consulting with Foreman regarding necessary repairs and possible...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 15 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 15 000- Company Car: - No- Incentives/Commission: - No- Company Benefits: - Job...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa First Degree Recruitment Full time

     Service advisor / Aftersales consultantVacancy for a Vehicle Service advisor with a vehicle dealership in the Northern SuburbsDuties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa First Degree Recruitment Full time

     Service advisor / Aftersales consultantVacancy for a Vehicle Service advisor with a vehicle dealership in the Northern SuburbsDuties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    3 weeks ago

    Cape Town, South Africa First Degree Recruitment Full time

      Service advisor / Aftersales consultant Vacancy for a Vehicle Service advisor with a vehicle dealership in the Northern Suburbs Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    7 days ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 20 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 15 000 neg.- Company Car: - No- Incentives/Commission: - Yes- Company Benefits: -...

  • Service Advisor

    5 days ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 20 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 18 000 - R 20 000- Company Car: - No- Incentives/Commission: - Yes- Company...

  • Customer Service Advisor

    4 weeks ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Service Advisor (BPO/Travel)** Our Client was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. They have diversified their multilingual contact centre solution to global names in aviation, telecommunications, retail and finance. **Job Type**: Full Time |...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ RMI WORKSHOP EXPERIENCE** **Job Requirements** A valid Drivers License Must have at least 2 years of Service Advisor experience Technically minded Must be highly service driven (good customer service skills) Exceptionally well-groomed and presented Fully bilingual (English & Afrikaans) Have a clear...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa SydSen Recruit Full time

    Dealership Service Advisor - Cape Town CBD - Our client based in **Cape Town CBD** is looking for an experienced **Dealership Service Advisor** to join their team in the service department.**Requirements**: - Must have Service Advisor experience in the Automotive Industry - Drivers license is essential! - Strong administration skills, systematic and client...

  • Service Advisor

    6 days ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 20 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 17 000 - R 19 000- Company Car: - No- Incentives/Commission: -...

  • Customer Service Advisor in Cape Town

    7 days ago

    Cape Town, South Africa ABC Worldwide Full time

    Customer Service Advisor - USA Campaign Our client is looking for inbound call centre agents to provide telephonic customer services to their USA clientele. Job Responsibilities: - Operations: Ensure a positive customer experience. - Maintain in-depth knowledge of customer needs - Promote and maintain a positive, professional image of EXL. - Issue...

  • Dutch Speaking Customer Service Advisor

    4 weeks ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **Dutch Speaking Customer Service Advisor (BPO/Travel)** Our Client was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. They have diversified their multilingual contact centre solution to global names in aviation, telecommunications, retail and finance. **Job Type**: Full Time |...

  • Greek Speaking Customer Service Advisor

    4 weeks ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **Greek Speaking Customer Service Advisor (BPO/Travel)** Our Client was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. They have diversified their multilingual contact centre solution to global names in aviation, telecommunications, retail and finance. **Job Type**: Full Time |...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced (Non-Manager) Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No-...

  • Service Advisor

    4 weeks ago

    Cape Town, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** This extremely high-volume, multibrand motor dealership is in need of an impeccably well groomed, well organized and practical person to join their workshop team as a Service Advisor. To be considered for this role you will need to have a minimum of 2 years of Service Advisor experience,...

  • Service Advisor

    4 days ago

    Overberg, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced (Non-Manager) Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No-...