Call Center Manager
3 weeks ago
Lexdan Select is assisting a Financial Wellness company with their search for a Call Center Manager, based in Cape Town.
Functions:
- Lead a team of Sales Agents and Team Leaders, providing guidance, support, and hands-on coaching
- Develop a proper workforce plan where resources are allocated effectively to skills pools
- Develop and implement sales strategies aligned with the company's goals, in order to drive revenue growth and market expansion
- Design and execute training programs to enhance the sales team's skills, product knowledge, and customer service abilities
- Generate reports on sales performance and evaluations of agent / team productivity; to present to senior management
**Requirements**:
- Bachelor's degree
- Minimum of 3 years experience in managing a sales team, preferably in a BPO environment
- Experience with sales and call center reporting, as well as financial analysis
- Highly motivational manager, who is energetic and passionate in guiding people
**Job Type**: Permanent
**Salary**: R600 000,00 - R720 000,00 per year
-
Call Center Manager
4 weeks ago
Cape Town, South Africa CJ's UGKenya Full timeCall Center Manager - East Africa (Kampala, Uganda/Nairobi, Kenya) Looking for a Talented Call Center Manager in Kampala, Uganda/Nairobi Kenya! **MUST HAVE: Minimum of 3 years experience as Call Center Manager preferably in the Food Delivery Sector** Are you a dynamic and experienced Call Centre Manager looking for an exciting opportunity in the vibrant...
-
Temp Call Center Agent
1 month ago
Cape Town, South Africa West Coast Personnel Full timeTemp Call Center Agent Cape Town (Remote) R15 000 per month (temp position) Claims Adjustment Group based in America is looking for a well spoken Call Center/ Sales agent for a month to month contract.Ideal candidate should be team-oriented and detailed oriented with a strong ability to multi-task.This individual must be able to work in a fast paced...
-
Medical Scheme Call Center Agent
1 month ago
Cape Town, South Africa Careforce Recruitment Full timeOur client, a managed care organisation is looking for a Call Centre Agent to be based in their Cape Town office. This is an equal opportunity oganisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. **Job Title**: Medical Scheme Call Center Agent **Department**: Customer...
-
Assistant Call Centre Manager
1 month ago
Cape Town, South Africa Compare The Networks Ltd Full timeWe are looking for a skilled Assistant Call Center Manager who can lead our representatives to better performance and improve service quality. The Assistant Call Center Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze...
-
Outbound Retriever Call Center Consultant
1 month ago
Cape Town, South Africa iContact BPO Full time**Job specification** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...
-
permanent call center salesagents
4 weeks ago
Cape Town, Western Cape, South Africa Jobking Full timeEmployer: Corporate IT Placements AN OUTBOUND SALES POSITION HAS BECOME AVAILABLE TO TOP SALES AGENTS.We offer an excellent training programme to get you clued up on all products. A fantastic professional working environment you never want to leaveWe are looking for looking for quality consultants who are sales driven and money hungry.REMUNERATION AND EXTRA...
-
Call Center Sales Agent
1 month ago
Cape Town, South Africa Isilumko Staffing (JHB) Full timeThis a month to month contract.Job DescriptionUnlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team!Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center!Why Join...
-
Call Center Agent
1 month ago
Cape Town, South Africa WNS Global Services Full timeJob DescriptionMain purpose:An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our client’s customers with a first class service experience in a contact center environment. Key responsibilities:Customer...
-
Client Contact Center Administrator
4 weeks ago
Cape Town, South Africa Kontak Recruitment SA Full timeCape Town, Western Cape - Administrative **Client Contact Center Administrator (JB4316)** **Claremont, Cape Town, Western Cape** **R11 000 - R16 000 CTC per month based on experience** **Permanent** *** A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations...
-
Debt review call center sales agent
1 day ago
Cape Town, South Africa Debt Removal Depo Full timeDEBT REVIEW SALES AGENTEver growing call center in the debt review industry looking for punctual and hard working agents to add to our team.we offer basic salary and commission. basic can go as high as R8 000 p.m. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must be able...
-
Debt review call center sales agent
1 day ago
City of Cape Town, South Africa Debt Removal Depo Full timeDEBT REVIEW SALES AGENT Ever growing call center in the debt review industry looking for punctual and hard working agents to add to our team. we offer basic salary and commission. basic can go as high as R8 000 p.m. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must...
-
Call Centre Agent
1 month ago
Cape Town, South Africa MMWentzel Full timeWe are looking for individuals with (outbound) Call Center Sales Experience. If you worked with NPO's before you will have an advantage. Must be hard working, goal driven, energetic, positive good communication skills, can adapt fast, a quick thinker (able to think out of the box) and a team player. You should also be able to work well under pressure and get...
-
Medical Call Centre Team Leader
13 hours ago
Cape Town, South Africa care force Full time**Description**: Our client, a managed care organisation is looking for a Call Center Team Leader to be based in their Cape Town office. This is an equal opportunity oganisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. **Job Title**:Call Center Team Leader **(Must be a Registered...
-
Outbound Call Centre Agents
1 month ago
Cape Town, South Africa A1 Financial Services Full time_We require Call Center agents to sell insurance products full time. This is a fantastic opportunity to join a young dynamic organization. With high earning potential and great hours, this could be just the opportunity that you’ve been looking for._ - Our position is aimed at individuals who are looking for better prospects and is based in the surrounding...
-
Outbound Call Centre Agent
1 month ago
Cape Town, South Africa A1 Financial Services Full time_We require Call Center agents to sell insurance products full time. This is a fantastic opportunity to join a young dynamic organization. With high earning potential and great hours, this could be just the opportunity that you’ve been looking for._ - Our position is aimed at individuals who are looking for better prospects and is based in the surrounding...
-
National Customer Service/ Call Centre Manager
1 month ago
Cape Town, South Africa Buffalo International Logistics Full timeRequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 + years’ experience in a multi-national company at management Level.12 + years’ experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service...
-
National Customer Service/ Call Centre Manager
1 month ago
Cape Town, South Africa Buffalo International Logistics Full timeRequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 + years’ experience in a multi-national company at management Level.12 + years’ experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service...
-
Call Center Agent
1 month ago
Cape Town, South Africa WNS Global Services Full timeJob DescriptionAn exciting opportunity for Lead Associates has just become available on our brand new campaign in Century City. Our client is a financing institution with a platform that enables financing for international postgraduate students at the world’s best universities, whilst delivering competitive financial and social returns to alumni,...
-
Call Centre Sales Agent
1 month ago
Cape Town, South Africa A1 Financial Services Full time_We require Call Center agents to sell insurance products full time. This is a fantastic opportunity to join a young dynamic organization. With high earning potential and great hours, this could be just the opportunity that you’ve been looking for._ - Our position is aimed at individuals who are looking for better prospects and is based in the surrounding...
-
Call Centre Sales Agent
1 month ago
Cape Town, South Africa A1 Financial Services Full time_We require Call Center agents to sell insurance products full time. This is a fantastic opportunity to join a young dynamic organization. With high earning potential and great hours, this could be just the opportunity that you’ve been looking for._ - Our position is aimed at individuals who are looking for better prospects and is based in the surrounding...