Regional Program Manager

2 weeks ago

Pretoria, South Africa The Max Foundation Full time

**Title**:Regional Program Manager **Reports to**: Region Head, Africa & The Middle East

**Status**:Contractor **Location**:Pretoria, South Africa

**Foundation Overview**:
The Max Foundation is a fast-growing, ambitious, and deeply mission-driven non-profit global health organization that believes in a world where all people can access high impact medicines, where geography is not destiny, and where everyone can strive for health with dignity and with hope. We exist to accelerate health equity, operating with a human approach in every aspect of the work. We do this by delivering medication, technology, and services to individual patients facing cancer and other critical illnesses, focusing our energy on those who no one else is helping. We carry out our work by collaborating with team members at our headquarters based both in Seattle and in several low

**Role Summary**:
The Regional Program Manager will report to the Region Head and be responsible for day-to-day oversight and implementation of Max Access Solutions (MAS) in the Africa and The Middle East (AME) region in support of The Max Foundation’s mission to accelerate health equity.

**Responsibilities**:

- Serve as the key internal point of contact in the AME Region for all matters related to MAS, including resolving any issues that may arise, in collaboration with colleagues
- Oversee the day-to-day management of all program activities under MAS
- Supervise program management & implementation in the region, ensuring compliance with global program policies and procedures
- Supervise Program Officers and Program Coordinators in all aspects of the program, including management of relationships with partner institutions and physicians; patient intake, verification, documentation, and case load management; adverse event reporting, and supply ordering and distribution
- Oversee Program Officers’ work with the Supply chain and logistics team to ensure timely completion of tasks
- Work closely with the HQ Programs team in all matters related to programs, including development of policies and procedures, reporting, and issue resolution
- Leads performance management process for all direct reports

**Qualifications**:

- Bachelor’s Degree required, Master’s or relevant certification preferred
- 5-7+ years of professional experience in healthcare communications required; non-profit and/or global health experience a plus
- Quick learner with a proven ability to adapt in all environments
- Advanced project management skills and ability to navigate in a fast-paced environment with a solid track-record of following through on commitments
- Agile thinker with excellent analytical skills and proven ability to make thoughtful decisions & critical decisions
- Experience working in a global and multicultural capacity across time zones and among diverse team
- Excellent written and verbal English communication skills; written and verbal fluency in French, Portuguese, or another language, a plus
- Willing and able to travel domestically or internationally, on occasion

**Skills and Attributes**:

- Passionate about The Max Foundation’s mission and vision, and determined to lead and accomplish all goals related to current and future strategic plans
- High attention to detail and a high standard for quality work product
- Understanding of and comfortable in a global environment, with an emphasis on low and middle-income countries
- Passion for exceptional collaboration, and flexibility to do what it takes to elevate positive culture
- Comfort working in a complex, fast-paced, and high-workload environment
- Caring, humble, and people-oriented servant leader
- Resourceful, finds solutions using all available data to overcome challenges impacting the organization

**Compensation**:
We offer compensation commensurate with experience. No relocation provided.
- The Max Foundation is dedicated to diversity in staff and is an equal opportunity employer_

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