German Speaking

2 weeks ago


Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 22188103

**Job Category** Reservations

**Location** MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**What does living fully mean to you?**

Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it.

Marriott International, Inc., is a global leading lodging company with more than 8,000 properties in over 129 countries and territories. Our Cape Town Customer Engagement Centre is currently recruiting for motivated individuals to support the Sales & Services Team.

We pride ourselves on delivering excellence in all we do and enjoy a dynamic, high-energy work setting. Holidays and travelling are our everyday and we love to excite, inspire and serve.

We are looking for talented individuals who will help us serve guests from around the world as they embark on their travel journey.

**Role Summary**:

- Process all reservation requests, changes and cancellations received by phone.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.

**Start Date**:ASAP**

**Requirements**:
Prior experience in hospitality/sales or a customer-facing role.

Fluency in German and English is essential for this role.

**Salary**:
Competitive salary on offer in addition to an attractive incentive program.

**Hours**:
37.5 hours a week

**Benefits**:
Medical Aid

Provident fund

**Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others.**
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?


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