Senior Marketing Manager
4 months ago
**JOB PURPOSE**
Chief custodian and manager of the 1Life brand to drive the long and short-term
marketing strategy to achieve the overall objectives for the brand. Achieve brand
objectives set to improve brand power, marketing effectiveness and targets,
share of wallet and multi-product holding. Develop the communication & media
strategy to drive the right mix of media and target identified audience and
proposition development and go-to-market strategy. Gain insights and identify
opportunities/innovations based on market, customer and competitor research
and analysis to support the business strategy. Accountable for marketing budget
and associated sales to the correct P factor. Guide the commercial and
operations teams to drive growth and influence the tailored customer experience
across the value chain and negotiate with management, agency and partners.
**RESPONSIBILITIES**
**Brand Strategy and Effectiveness**
Develop and drive the 1Life marketing strategy. Have a strong commercial
understanding that aligns business and marketing strategy. Develop and drive
the digital, media and other marketing mix strategies to deliver on the
communication strategy.
**Marketing Communications**
Lead and coordinate the development and delivery of marketing communications
strategy across all stakeholders to support the business plan and deliver against
profit targets. Drive brand prominence and positive perception.
**Performance Management**
Manage and report on performance of the brand and deliver to the targets set.
Set appropriate performance objectives for direct reports and hold them
accountable for achieving these; take appropriate corrective action where
necessary.
**Leadership and Direction**
Set and communicate the function's strategy and its relationship to the 1Life
mission, vision and values; clarify the actions needed to implement it within the
area of responsibility. Drive internal marketing culture and employee
engagement.
**Stakeholder Engagement**
Identify and manage stakeholders up to top management level, finding out their
needs/issues/concerns and reacting to these by leading and coordinating the
development of stakeholder engagement plans to support the communication of
business information and decisions.
Manage external stakeholder relationships with Media partners and Agencies.
**Budgeting and Costing**
Take responsibility for setting and managing function budgets so they align with
organisational strategy.
**Marketing Impact Assessment**
Define appropriate metrics, assess activities, and recommend improvements
based on metrics and analyses.
Identify and interpret complex patterns, competitor analysis, trends, and
translating those insights into the marketing strategy.
Organisational Capability Building
Use the organisation's formal development framework to identify the team's
individual development needs. Plan and implement actions to build their
capabilities. Provide training or coaching to others throughout the organisation in
own area of expertise to enable others to improve performance and fulfill
personal potential.
**BEHAVIORAL COMPETENCIES**
**Drives Results**
Consistently achieves results, even under tough circumstances. For example,
creates a feeling of energy and an emphasis on excellence in the team, using
productive behaviors. Builds a strong sense of urgency to exceed goals and beat
deadlines. Ensures that the team pushes through obstacles and establishes a
superior track record.
**Business Insight**
Applies knowledge of business and the marketplace to advance the
organization's goals. For example, ensures that the team understands and
discusses relevant industry changes. Gives strong messages about how
people's efforts make a difference to the broader organization.
**Manages Complexity**
Makes sense of complex, high quantity, and sometimes contradictory information
to effectively solve problems. For example, offers penetrating questions to help
others get to the heart of complex situations and find strong solutions. Uses a
range of inputs to fully understand and solve problems.
**Communicates Effectively**
Develops and delivers multi-mode communications that convey a clear
understanding of the unique needs of different audiences. For example, engages
diverse groups by communicating in a way that matches each group's
preferences. Listens carefully and probes beneath the surface to gain richer
insight on others' views.
**Ensures Accountability**
Holds self and others accountable to meet commitments. For example, helps
team hold each other accountable for goals, adherence to policies and
procedures. Tracks team metrics and milestones, redirecting effort, as
necessary, for continued progress.
**Strategic Mindset**
Sees ahead to future possibilities and translates them into breakthrough
strategies. For example, keeps business strategies up to date to address
evolving dynamics in the market and organization. L
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