Practice Success Manager

2 days ago


Johannesburg, South Africa Sage Full time

We are seeking a dynamic and customer-focused Practice Success Manager to join our team.
In this leadership position, you will be responsible for overseeing a team of Practice Success Managers and driving the strategic direction of our practice success initiatives.

**Key Responsibilities**
- Digitise the in-life management and experience of accountants.
Lead a new updated go-to-market offering for in-life accountants.
Develop and enhance existing processes and procedures to grow accountants practices at pace.
Oversee daily tasks and targets to central PSM team.
Manage, enable and coach practise success managers.
Deliver insights to exco members to develop overall growth plans or risks that might arise.
Manage a dedicated list of strategic accountants and retain allocated base.
Act as an ambassador for Sage in the Accountants Forum, promoting Sage presence and support.
Organise and present at events to promote Sage for accountants.
Skills, know-how and experience:
Must have:

- Bilingual.
- Excellent Telephone Etiquette.
- Computer literacy - MS Office (Outlook, Excel, Word).
- Some experience or previous training in accounting or payroll.
- SBCA/SBCP and / or Intacct qualification
- Product knowledge of Accountants edition and program.

Technical / professional qualifications:
Qualification in business management or accounting


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