Sales Care Representative

18 hours ago


Johannesburg, South Africa GAAP Point of Sale Full time

GAAP Point Of Sale is recruiting two (2) Sales Care Representatives. These two positions are based at our offices in Midrand Johannesburg and the successful applicants will be reporting to the Sales Care Supervisor and Regional Corporate Sales Manager - Gauteng or their nominees at GAAP where applicable.

**Job Specification**
- Providing excellent sales care and customer service to our existing clients
- Effective handling of queries and complaints with suitable solutions at hand
- Providing accurate and valid information by utilizing the correct methods and tools
- Quoting and upselling of products and services with good negotiation skills
- Both office-based and travelling to clients
- Maintaining a positive and professional attitude toward customers and colleagues at all times

**Minimum Requirements**
- Own reliable motor vehicle and valid driver’s licence
- Fluent in English
- Computer literate (a strong knowledge of all Microsoft programs)
- Excellent communication skills - verbal, written, and face-to-face - as well as active listening skills
- Strong administrative skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to work well under pressure and as part of a team
- Previous hospitality industry experience advantageous
- Previous sales and / or customer service experience advantageous
**_* Please note that working hours for this position are from 08:00am to 17:00pm, Monday to Friday, and must be willing to work overtime and after hours as and when required._**

COVID-19 considerations:

- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Experience**:

- Sales: 1 year (preferred)
- hospitality industry: 1 year (preferred)

**Language**:

- English (required)
License/Certification:

- driver’s licence and own reliable motor vehicle (required)
Willingness to travel:

- 25% (preferred)



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