Field Guide

5 months ago


Overberg Western Cape, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - New Vacancy - Field Guide**

**Overberg, Western Cape**

This 5-star lodge caters for international clientele, has received numerous accolades. With high occupancy rates throughout the year, you would be joining and established and well supported staff composition.

This is not a big 5 reserve

You are assigned your own guests and there are policies in place for tips required per person per night. This is the perfect opportunity to live a ‘normal’ life and still be in emersed in nature.

**Requirements**:

- FGASA Level 1 or 2
- Marine Guide would be highly beneficial
- First Aid level 1
- Driver’s License and PDP

**Duties and Responsibilities**:

- Welcome and hosts guests in a warm and friendly manner.
- Create a memorable and educational experience for guests by providing informative nature encounters.
- Customize experiences to meet guests' interests and preferences, ensuring their satisfaction.
- Prioritize guest safety during outdoor activities by adhering to safety protocols.
- Maintain and inspect outdoor equipment and vehicles to ensure they are in excellent working condition.
- Promote responsible and sustainable tourism practices, with a focus on minimizing environmental impact.
- Educate guests about the lodge's conservation initiatives and encourage their support.
- Ensure guest satisfaction by being adaptable and responsive to their needs.
- Maintain records of guest participation in activities and relevant observations.
- Collaborate effectively with other lodge staff, managers, chefs, housekeepers and reception to ensure a seamless guest experience.

**Package on offer**
- Live Out / staff accommodation available in town for a mínimal price (sharing)
- Transport available from town to the reserve and you are welcome to use your own vehicles.
- 8 am - 6 pm (depending on your guest requirements)
- Provident Fund
- Partial Medical Aid Contribution

**Starting Date**: ASAP


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