Event Content Administrator

4 months ago


Johannesburg, South Africa Shoprite Group Full time

**Purpose of the Job**:
The main purpose of this role is as follows:
Load event information received from Clients for Reserved and Unreserved plans
Maintenance, updating, and overall support of loaded events
Administration duties related to Clients and their events within the inventory department

**Job Objectives**:
**Core Responsibilities**
**_Event loading and maintenance_**
Loading of Event and Bus inventory onto the Computicket ticketing system efficiently and timeously
Subsequent review of work completed and displayed on the website to maintain a high standard of output
Identify and coordinate event changes requested by Clients / Bus service providers
Provide follow-up service to close logged calls.
Ongoing support and maintenance of Events and Buses
Administration of the following, including inventory loading checklists, complimentary/consignment tickets issued, and maintenance changes.
Completion of task within an agreed-upon timeframe and in accordance with SLA’s (task dependant)
**_Communication_**
Professional communication with customers, clients, service providers, sponsors, and other business divisions
and staff.
**_Administration_**
Effectively record, manage and retain all information relative to the scope of work.
Complete inventory loading checklists and record maintenance changes
Maintain a structured filing system

**Qualifications**:
**Essential**
Grade 12

**Experience**:
**Essential**
At least three years of experience in an event-related industry
HTML and CSS (Test to be passed)
Ticketing system experience in loading large reserved stadium and arena seat plans.
**Desirable**
Project Planning advantageous

**Knowledge and Skills**:
Proficiency in HTML
Proficient in Microsoft Office, data capturing, Outlook, Google docs, or similar

**Applicant Feedback Policy**:


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