Duty Manager
3 weeks ago
The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay"_. This position is a 6 month maternity cover contract, starting March 2024.
MAIN DUTIES & RESPONSIBILITIES
- Ensure complete guest interaction and satisfaction.
- Be the point of contact for guests and anticipate and cater for their needs.
- Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.
- Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.
- In the absence of the General Managers, be the Senior Manager and point of contact at the hotel.
- Ensuring that all decisions are made with Company's interest first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.
- Monitor health and safety throughout the hotel.
- Guide site inspections and guests around the property.
- Living, Breathing and Understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.
REQUIREMENTS & QUALIFICATIONS
- 5 years’ Experience in a luxury 5* establishment (required)
- 3 years’ Room Division Experience (preferred)
- 3 years’ Food & Beverage Experience (preferred)
- 3 years’ Housekeeping Experience (preferred)
- 5 years’ Hotel Management Experience (required)
- Diploma in Hospitality (required)
- Strong English verbal and written communication skills
- International Language (preferred)
- Systems - Micros (POS), Opera (PMS), Microsoft Office
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
-
Airport Services Manager
10 hours ago
Cape Town, South Africa Qatar Duty Free Full timeWe are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Cape Town, South Africa as Airport Services Manager. Job Purpose Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises with local Airport...
-
Conference Duty Manager
5 days ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are searching for a dependable Conference Duty Manager to perform day /evening time and weekend supervisory tasks within this hotels established conference venues and restaurants. The conference duty manager should be able to schedule employees' shifts, delegate pertinent duties, and enforce the conference venues and other outlets policies and SOP's....
-
Duty Manager
4 weeks ago
Cape Town, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeYou will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your environment. **Main Responsibilities**: - Facilitate a seamless stay for guests...
-
Duty Manager
1 week ago
Cape Town, South Africa Westin Hotels & Resorts Full timeJOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a guest centric approach. Manage the day to day activities and support the Guest Services agent team whilst maintaining exceptional customer service standards in...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for a Conference Duty manager, we need someone with a keen eye for detail, in terms of making sure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside each venue, ensuring that a round table cloth is not...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa The Roberts Connexion Full timeConference Duty manager needed for a 4* property. **Job scope**: - Ensure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside each venue, ensuring that a round table cloth is not used on a square table, etc, etc. -...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeCareer Growth, Hospitality Recruitment are looking for a CONFERENCE DUTY MANAGER for a 4* Hotel in Cape Town. - Ensure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside each venue, ensuring that a round table cloth...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa Rachelle Duncan Recruitment Full timeWoodstock: Conference Duty Manager position, own car preferably, late shift finishes at 23h00 We need someone with a keen eye for detail, in terms of making sure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside...
-
Duty Manager
1 week ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeMatric. Hospitality qualification ideal. Previous Duty Management experience. At least 3 years working experience.Excellent communication skills. Opera knowledge an advantage. Good knowledge of Hotel / Lodge Operations. Own car and drivers licence essential. MS Office experience. Strong F & B and banqueting knowledge. Strong guest interaction skills.
-
Duty Manager
1 week ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Duty Manager / Eatery Manager** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 4-5 Years experience in the Hospitality industry (either management or supervisory) - To oversee our eatery staff and implement procedures. - Hospitality degree or diploma - Excellent interpersonal and communication skills...
-
Duty Manager
4 weeks ago
Cape Town, South Africa Newmark Hotels Full timeJOB TITLE: Duty Manager REPORTS TO: Front-Office Manager DUTIES & RESPONSIBILITES - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximises the average room occupancy & average room rate achieved - Maintains excellent relationships with...
-
5 Hotel Duty Manager
7 days ago
Cape Town, South Africa The Right Company Full time**5* HOTEL DUTY MANAGER - CAPE TOWN - R19000 to R20000** Currently recruiting for an experienced 5* HOTEL DUTY MANAGER in Cape Town to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates. Minimum Experience and Qualification Required: - Grade 12 - Post Matric...
-
Security Duty/ Site Manager
4 weeks ago
Cape Town, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services. Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. Auditing and verifying the...
-
Duty Manager | The Silo Hotel
4 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – "To give our guests a complete experience and a perfect stay".MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be...
-
Duty Manager | The Silo Hotel
3 weeks ago
Cape Town, South Africa The Royal Portfolio Full timeThe main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – "To give our guests a complete experience and a perfect stay" .MAIN DUTIES & RESPONSIBILITIES Ensure complete guest interaction and satisfaction....
-
Duty/ Shift Manager
4 weeks ago
Cape Town, South Africa Sneakers International Full timeKey areas of responsibility: - Staff Management - Stock Management - Store Administration - Sales Generation **Job Types**: Full-time, Permanent **Salary**: R5,000.00 - R5,500.00 per month
-
Duty Station Supervisor
4 weeks ago
Cape Town, South Africa FlySafair Full timeWestern Cape, CPT - CBD - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Duty Station Supervisor **at our **O.R Tambo Inernational Airport **base **. **The successful applicant will report to the ** Manager: Airports.** **REQUIREMENTS**: - Grade 12; - Travel Degree or Diploma will be an advantage. - 2-4 Years...
-
Duty Manager
4 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeA vibrant individual with a profound accommodation background and/or relevant qualification, - Experience in OPERA (Must have) - Good people management skills to inspire and lead, - An unwavering commitment to prioritizing our guests, ensuring every experience is memorable. - 2 years’ minimum experience within a accommodation managing position, - Ability...
-
Front Office Duty Manage
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeFront Office Duty Manage needed for 5 star hotel in CapeTown CBD MINIMUM REQUIREMENTS Grade 12 Hospitality Qualification Working knowledge of OPERA Previous experience in the same or similar position DUTIES & RESPONSIBILITIES **Front Desk**: Introduce and maintain the most efficient check-in/out procedures. To ensure that reservations are taken...
-
Duty Manager
4 weeks ago
Eastern Cape, South Africa HotelJobs.co.za Full time**_JD Specialized Recruitment_** is currently assisting an intimate lodge in the Eastern Cape to recruit an exceptional **DUTY MANAGER **to join their team. **Experience & Requirements** - A Tertiary hospitality qualification would be advantageous. - Minimum 3-year experience in a similar role at a 5* lodge essential - Good understanding of lodge...