Workshop Manager
7 hours ago
**Gauteng**, JHB - Eastern Suburbs**
**(Market related)**
**Our client in the Automotive industry is seeking an Workshop Manager to join their team in Johannesburg.**
**Job Duties**:
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- **Set routines for daily planning and follow-up meetings on WIP and Parts**
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- **Carry out regular meetings with staff.**
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- **Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation.**
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- **Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.**
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- **Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.**
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- **Monitor and handle deviations and initiate proper actions and escalations.**
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- **Promote and work with Dealer Operating Standards to ensure uniform quality standards in all areas of the business.**
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- **Coordinate the Spare Parts activity to ensure parts availability together with the Parts Manager, to ensure service exchange and warranty parts procedures are adhered to**
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- **Manage the workshop facilities and HSE together with Safety Officer**
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- **Create working time schedules for work shifts.**
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- **Attend Daily Workshop reporting, regarding WIP, Efficiency, Productivity, Debtors, and Creditors**
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**Customer Relations**:
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- **Build and maintain the right level of relationships with customer representatives.**
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- **Monitor the processing of complaints and process major or complicated complaints**
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- **Assist workshop personnel and customers regarding technical issues.**
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- **Participate in meetings with Key customers when required.**
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**Workshop Solutions and Sales**:
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- **Market and communicate services and solutions to existing and potential customers.**
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- **Coordinate and follow up on the Services Salesman activities if required by the reporting line.**
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- **Enable a team-based approach ensuring open and effective communication within the workshop to achieve common business objectives.**
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- **Monitor the workshop’s pricing and discounts to ensure that they meet the established level.**
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- **Cooperate with other local and distributor departments to develop, maintain and communicate the services strategy, portfolio and solutions.**
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**Follow-up Workshop results**:
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- **Manage and analyze the workshop’s running costs and expenditure budget.**
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- **Regularly follow up on service business and financial results**
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- **Set, monitor, maintain, and follow up KPIs: s**
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- **Work with and handle applicable licenses for the workshop operations and monitor possible developments.**
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- **Analyze current standards to identify and present opportunities for improvement of the workshop.**
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- **Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals.**
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**Job Requirements**:
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- **5-4 years experience in a similar role.**
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- **Read and write English.**
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- **Code 8 license**
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- **Must have strong leadership qualities and have ability to manage Company Policies.**
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For more information please contact:
**HR Assist
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