Center Manager
4 weeks ago
Centre Manager: Retail
Primary Purpose of the Job
To oversee the property’s performance with the goal of adding value by growing income and maximising return.
Key Performance Areas (KPA’s)
- To formalise a strategic plan for the property and make recommendations to the portfolio manager regarding re-engineering, streamlining and risk balancing for the property;
- To improve the property (upgrades, renovations, development) in order to achieve its maximum potential;
- To conduct an annual risk and exposure analysis and review of current and potential risks;
- To conduct a monthly performance analysis of the property in terms of performance against budgets and relevant industry benchmarks;
- To utilise market research and market intelligence in order to deliver on the marketing strategy to include target market identification, compilation on tenant mix and tenant procurement;
- To control capital expenditure for refurbishments and improvements to the property;
- To build and maintain relationship with tenants and prospective users of the property.
- To align, interpret and implement the actual output of property and lease administration and operational functions with the output expected by business operations.
- To ensure that property and lease administration is well administered.
- To ensure the effective management of tenant accounts as it relates to the interaction with relevant stakeholders and functional areas and necessary resolution of relevant issues.
- To assess staff functions within the respective functional areas and conduct regular performance reviews and effectively manages all reporting staff.
Job Specific Requirements
Job Knowledge:
- General property administration (essential)
- Commercial/Property law (essential)
- General Accounting (essential)
- Operations/Facilities Management (essential)
- Sector specific knowledge of commercial/ industrial/retail property fundamentals
Job Related Skills:
- Negotiation skills (essential)
- Budgeting/Forecasting skills (essential)
- Oral and Written communication and interpersonal skills (essential)
- Problem solving skills (essential)
- Conflict and dispute resolution skills (essential)
- Leadership skills (essential)
- Organisational and time management skills (essential)
- Business Writing skills (essential)
- Entrepreneurial skills (essential)
- Analytical skills (essential)
- Computer proficiency skills (desirable)
Job Experience:
- 8 Years of Property Relevant experience (Essential)
- 5 year financial experience in property management (essential)
- 5 years leasing experience (essential)
- 5 years management experience (essential)
- 3 years operational/facilities experience (desirable)
**Education**:
- Grade 12 (essential);
- Commerce qualification (essential)
Competency Requirements:
Essential
- Analysing
- Formulating Strategies and Concepts
- Deciding and Initiating Action
- Persuading and Influencing
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
- Leading and Supervising
Desirable
- Entrepreneurial and Commercial Thinking
- Presenting and Communicating Information
- Coping with Pressures and Setbacks
- Creating and Innovating
- Writing and Reporting
- Relating and Networking
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