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Retail Applications Support

1 month ago

Durban, South Africa Sandi Crowther Recruitment Full time

KwaZulu Natal, Durban
- R 20000 - R 40000 Monthly Cost To Company
- Troubleshoot and resolve incidents.
- Ensure that software releases deployed into the production environment follow documented IT procedures.
- Work with supportteams to improve software deployment techniques and procedures.
- Escalate and manage incidents with software vendors if required.
- Update internal knowledge base and documentation.
- After hours standby andsupport based on rotating schedule.

**Requirements**:

- 5 years support experience in **Retail, Warehousing, Back-Office Systems / ERP** environments.
- **Advance SQL knowledge** and experience.
- Retail System experience.
- Committed to excellent customer service delivery.
- Self-managed.
- Excellent organising skills with the ability to work within pressurised environment.

For more information please contact:

- Sandi Crowther