Reception Manager
2 weeks ago
Overview
**Reference**
RM - PTA East
**Salary**
ZAR/month
**Job Location**:
- South Africa - Tshwane Metro - Pretoria
**Job Type**
Permanent
**Posted**
Monday, May 15, 2023
**Closing date**
26 May 2023 23:59
**Purpose of the Job**:
- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
- Willingness to conduct group exercise classes
**Key Performance Areas include**:
- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Reception stock control
- Resolving member complaints
- Training of Receptionist
**Experience & Competencies Required**:
- Ability to motivate staff and lead by example
- Advanced levels of administrative accuracy
- Display friendly and efficient qualities that reflect the Planet Fitness way
- Display uncompromising levels of honesty and integrity
- Have excellent communication skills and be able to liaise at all levels
- Intermediate PC skills
- Must be able to work shifts
- Possess high level energy levels
- Previous experience within a front desk or welcome desk position added advantage
- Proven track record in managing staff, planning, organising, conflict handling and problem solving
- Have reliable transport
Contact information
Ben Crossley
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