IT Intern
3 weeks ago
Financial Wealth Holdings, an established financial services company is on the hunt for a meticulous Information Technology intern who will provide support to the IT Department. The successful incumbent must have a basic understanding of IT Stock take, support and maintenance and equipment relocations.
**Key Responsibilities**:
**IT Support & Maintenance**:
- Offer general IT support, including troubleshooting and maintenance.
- 1st line support for printer and headset issues (replacements, troubleshooting).
- Escalate unresolved issues to the highest priority level. Workstation Setup & Maintenance:
- Set up, upgrade, repair, and reinstall PCs.
- Prepare new PCs for deployment and handle printer setups.
**IT Stock Take**:
- Assist with conducting regular IT stock takes, ensuring accurate inventory management of all hardware and software assets.
- Track and update stock levels, identify missing or outdated items, and report discrepancies.
- Help organize and maintain the storage of IT equipment, ensuring items are properly labeled and stored for easy access.
**Competency Requirements**:
- Troubleshoot Windows and mobile devices, perform updates, and install software.
- Assist with basic networking and hardware upgrades (e.g., RAM, hard drive).
- Ensure security standards and install antivirus software
**Qualification**:
- A relevant degree or diploma qualification is required, preferably in Information Technology, Computer Science, or a related field, from a recognized institution in South Africa.
- Basic understanding of IT support and hardware troubleshooting.
- Familiarity with Windows operating systems and mobile devices.
- Strong communication skills and ability to work well in a team environment.
- A proactive and eager-to-learn attitude.
**Job Types**: Temporary, Internship, Graduate
Contract length: 12 months
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