Motor Claims Specialist
1 week ago
**Job Number**
- 68928
**Job Type**
- Permanent
**Job Title**
- Motor Claims Specialist
**Computer Skills**
- MS Excel,MS Outlook,MS Word
**Industry**
- Insurance - Brokering
**City**
- Johannesburg
**Province**
- Gauteng
- Validation of claims in line with Company guidelines and Standard Operating Procedures
- Appointment of necessary providers
- Authorizations\Settlement of claims
- Rejection of claims
- Processing payments within the turn-around time
- Payment confirmations to Brokers and Suppliers
- Complaints handling and resolution
- Liaising with Service Providers
- Liaising with brokers and clients
**Competencies Required**
- Effective Communication and interpersonal skills
- Ability to collaborate and network with multiple parties inside and outside the company
- Must have confidence to make decisions with limited need for referral
- Must have effective conflict management skills and the ability to handle ‘tough’ conversations
- Assertiveness
- Solutions oriented
- Drive and persistence
- Energetic with a positive outlook
- Must be focused, self-disciplined, and deadline driven
- Must project tenacity, professionalism and confidence
- Must genuinely enjoy interacting with people - service oriented
- Must be resilient and agile
- Ability to function independently and under pressure
- High attention to detail
- Proactive/ ability to use own Initiative**Inherent Requirements**
- Matric (Grade 12) - essential
- FETC (Further Education & Training Certificate) in Short Term Insurance - NQF 4 (150 credits)
- Higher Certificate in Short Term Insurance - NQF 5 or higher - highly advantageous
- Successfully passed RE 1 (Representative Exam)
- Class of Business certification (Personal Lines & Commercial Lines) - Highly advantageous
- Must be compliant with FAIS Fit and Proper requirements with track-record of working unsupervised.
**MINIMUM OTHER TRAINING REQUIRED**
- Computer literate - Microsoft Word, Excel, and Outlook
- Experience working on the TIAL Operating System (System A) - highly advantageous
- Experience in HCV (heavy commercial vehicles), Fleets and AGRI claims - highly advantageous
**MINIMUM YEARS OF FORMAL & INFORMAL TRAINING REQUIRED**
- At least 5 years relevant work experience in Personal, Commercial and AGRI claims settlement
- Work experience within a licensed insurer - highly advantageous
- Experienced in making claims settlement determinations with mandate exceeding R50 000
- Effective time management skills required
**What Qualification**
- Short Term Insurance - NQF 4 (150 credits) and RE 1 (Representative Exam)
**Minimum Qualification**
- Certificate
**Status**
- Available
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