Ecommerce Performance Executive

2 months ago

Port Elizabeth, South Africa Talent Sam Full time

**About The Client**:
The Client is an ecommerce retailer founded in 2013 selling 500 sun protection products across 30 brands, mainly to a UK customer base. They have a £350k+ annual revenue plus a small team based in Worthing, UK currently alongside two purpose-driven founders with 20+ years of experience running retail businesses.

Their vision is to become the UK ecommerce authority on sun protection and skincare and enhance product transparency and customer decision making in this sector. They believe this will reduce customer stress, enable more confidence and enjoyment in the sun, as well as enhance customer life expectancy by mitigating the dangers of the sun.

**Position Overview**:
**Key Responsibilities**:

- ** Site Trading**: Drive online sales by analysing eCommerce trading performance and identifying growth opportunities.
- ** Promotions Management**: Oversee and optimise promotional strategies to ensure we are efficient with our stock and margin to maximise gross profit.
- ** Performance Marketing**: Manage and optimise paid channels, ensuring campaigns meet sales and acquisition goals.
- ** KPI Monitoring**: Track and report on key site metrics to monitor and improve site performance.
- ** A/B Testing & Site Optimisation**: Conduct A/B tests to enhance conversion rates, SEO and user experience.
- ** Customer Attribution**: Analyse customer journey and attribution data to refine targeting and engagement.
- ** CRM Oversight**: Manage CRM systems to enhance customer retention and drive lifetime value.
- ** Website Build**: Manage the selected development agency to oversee the Shopify brand refresh, ensuring the project hits the desired outcomes, time and budget.
- ** App and Integration Management**: Ensuring an efficient ecosystem of apps and integrations are managed correctly to enhance the customer experience.
- ** Oversee Analytics**: Track and analyse performance metrics to guide data-driven decisions.
- ** Reporting Creation**: Provide detailed performance reports to, including key metrics and sales trends to measure performance and highlight recommendations for improvement.
- ** Budget Control**: Plan, manage, and optimise the eCommerce budget to maximise ROI.
- ** Customer Insights**: Gather and analyse customer feedback to inform product assortment and content strategy.
- ** Team Collaboration**: Work closely with internal and external teams, including the web agency, the ecommerce content executive and the UK leadership team, to ensure cohesive ecommerce strategies and execution.

**Experience**:

- ** eCommerce Growth**: 5+ years and a proven track record in driving revenue and growth for an ecommerce business.
- ** Data Analysis**: Strong data-driven background in ecommerce analytics platforms, for data-driven decision-making.
- ** Performance Marketing**: Hands on experience with paid channels, PPC, and performance marketing strategies.
- ** Platform Knowledge**: Proficient with the Shopify ecommerce platform.
- ** CRM Experience**: Hands-on experience with CRM systems for customer retention and segmentation.
- ** KPI Tracking**: Skilled in monitoring eCommerce KPIs and making data-driven decisions.
- ** Testing Proficiency**: Experience with A/B testing tools and methodologies to enhance performance.
- ** Customer Insights**: Ability to analyze and act on customer attribution and journey data.
- ** Multi-brand Handling**: Familiarity managing a portfolio of multiple brands, ideally within beauty or skincare.
- ** UX/UI Insights**: Experience with UX/UI best practices and testing tools like Google Optimize.
- ** Budget Management**: Track record of effectively managing budgets to meet business goals.

**Skillsets**:

- ** Analytical Skills**: Strong aptitude for interpreting data to guide decisions.
- ** Attention to Detail**: Precision in tracking and analysing performance metrics.
- ** Project Management**: Capable of managing multiple initiatives and testing programs.
- ** Customer Focus**: In-depth understanding of customer behaviour to improve experiences.
- ** Technical Proficiency**: Familiarity with Shopify, Google Analytics, PPC, CRM tools, and eCommerce tracking systems.
- ** Team Player**: Able to work effectively with content and creative teams.
- ** Communication Skills**: Strong verbal and written skills for internal and external communication.
- ** Problem Solving**: Proactive approach to troubleshooting and optimising the customer journey.
- ** Financial Competency**: Decent financial literacy with a strong understanding of output margin and the bottom line impact from decisions.

  • Sales Performance Executives

    1 month ago

    Port Elizabeth, Eastern Cape, South Africa Growth in Visionaries Marketing Full time

    Growth in Visionaries Marketing: Sales Role OverviewIn this challenging yet rewarding sales position, you will play a pivotal role in driving revenue growth for Growth in Visionaries Marketing by engaging directly with customers and providing tailored solutions to meet their needs.As a key member of our sales team, your success hinges on building strong...

  • Sales Executives for High-Performance Vehicles

    3 weeks ago

    Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job OverviewA rewarding opportunity has arisen for Sales Executives to join On Line Personnel in Gqeberha. As a key member of our team, you will play a pivotal role in driving sales and providing exceptional customer service.About the RoleWe are seeking highly motivated and target-driven individuals who can excel in a dynamic environment. The ideal candidate...

  • Sales Performance Expert

    4 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Fidelity Services Group Full time

    About the RoleAs a Sales Performance Expert with Fidelity Services Group, you will play a critical role in driving revenue growth and expanding our customer base. This exciting opportunity involves leveraging your exceptional sales skills to generate new business opportunities and cultivate strong relationships with clients.Key ResponsibilitiesDevelop and...

  • Digital Marketing Manager

    2 months ago

    Port Elizabeth, South Africa Talent Sam Full time

    **Digital Marketing Manager** **About Us: Talent Sam** Talent Sam specializes in simplifying the hiring process for remote talent, connecting companies with highly skilled professionals from South Africa. We partner with companies across marketing, sales, ecommerce, finance, and healthcare, offering streamlined services that cover recruitment, HR, payroll,...

  • Dairy Farm Operations Executive

    4 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Farm Managers SA Full time

    Job Title: Dairy Farm Operations Executive - FM001818Farm Managers SA is seeking a highly skilled Dairy Farm Operations Executive to join their team in the Eastern Cape.Estimated Salary: R600,000 - R800,000 per annumAbout the RoleWe are looking for an experienced Dairy Farm Manager with at least 5 years of management experience on a dairy farm. The ideal...

  • Regional Operations Executive

    4 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Revtech Global (Pty) Ltd Full time

    Job Title: Regional Operations ExecutiveAbout the Role:We are seeking a highly skilled and experienced Regional Manager to oversee our operations in Port Elizabeth and Cape Town. As a key member of our team, you will be responsible for ensuring the efficient and profitable management of multiple branches within the region.Responsibilities:- Oversee daily...

  • Face to Face Sales Executive

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa The Recruitment Council Full time

    Key ResponsibilitiesAs a Face to Face Sales Executive, you will be responsible for:New Business Development: Actively prospect for new clients through networking, cold calling, and door-to-door canvassing.Client Relationship Management: Conduct thorough risk evaluations and offer tailored insurance solutions aligned with client needs.Sales Performance...

  • Logistics and Supply Chain Executive

    3 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Global Recruitment Full time

    At Global Recruitment, we are seeking a highly skilled Logistics and Supply Chain Executive to join our team in Port Elizabeth.Job Summary:This role will oversee the efficient management of warehouse operations, ensuring timely delivery of goods to customers while minimizing costs. The ideal candidate should have a strong background in logistics,...

  • Business Development Executive

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa CS Auto Parts Full time

    About UsWe are CS Auto Parts, a leading automotive parts supplier and wholesaler based in Port Elizabeth.Job OverviewThis is an exciting opportunity for a motivated individual to join our team as a Business Development Executive in the automotive sector.Key ResponsibilitiesDrive sales growth by exceeding target sales performanceFoster strong relationships...

  • Digital Marketing Analyst

    4 months ago

    Port Elizabeth, South Africa Talent Sam Full time

    **SUMMARY/OVERVIEW** This role reports directly to the Director of Analytics and incorporates an advanced level of Analytics product knowledge and client relationship skills. **PRIMARY RESPONSIBILITIES** - Audit and implement tracking for various marketing tools such as Google Analytics 4, Google Tag Manager, and various marketing pixels. - Implementation...

  • Sales and Customer Service Executive

    4 weeks ago

    Port Elizabeth, Eastern Cape, South Africa The Building Company Full time

    **About The Building Company:**We are a leading construction company dedicated to delivering high-quality buildings and exceptional customer experiences.**Job Overview:**We are seeking an experienced Sales and Customer Service Executive to join our team. As a key member of our sales team, you will be responsible for ensuring the fast and efficient processing...

  • Executive Assistant to Finance Director

    4 weeks ago

    Port Elizabeth, South Africa On Line Personnel Full time

    Job Position: Executive Assistant to Finance Director Ref: 4889 Location: PE/Gqeberha Salary: Commensurate with qualification and experience Email your CV to Qualifications / Requirements: • National Diploma or Bachelor of Commerce Degree in Finance / Business Management • Minimum of 4 years’ experience in a Finance related...

  • Parts Sales Executive motor industry

    2 months ago

    Port Elizabeth, South Africa On Line Personnel Full time

    Job Position: Parts Sales Executive (motor industry) Ref: 4876 Location: PE/Gqeberha Salary: R8900 to R10 890 per month commensurate with qualification and experience + incentive Email your CV to Qualifications / Requirements: • Grade 12 or equivalent • Computer literate - Excel proficiency beneficial • Minimum of 2 years’ experience in sales and...

  • Internal Sales and Customer Relationship Manager

    4 months ago

    Port Elizabeth, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 1 month ago- **Location**: Port Elizabeth, Eastern Cape- **Job Title**: Internal Sales and Customer Relationship Manager- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Internal Sales and Customer Relationship Manager - Port Elizabeth.**: Are you a...

  • Account Executive

    4 months ago

    Port Elizabeth, South Africa Talent Sam Full time

    Our client is a dynamic and innovative company revolutionizing the training and development landscape. We blend the captivating appeal of social media with the robust functionality of traditional learning management systems. Their platform is designed to meet the unique challenges of today's diverse workforce, offering solutions that drive engagement,...

  • Parts Sales Executive

    2 months ago

    Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

    Job Position: Parts Sales Executive (motor industry)Ref: 4876Location: Eastern CapeEstimated Salary Range: R8,900 to R10,890 per month + incentive About the Role:We are seeking a highly skilled Parts Sales Executive to join our team at On Line Personnel. The ideal candidate will have a strong background in sales and customer relations, with a minimum of 2...

  • Senior Sales Executive

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa West Coast Personnel Full time

    Job Overview:We are seeking a highly skilled sales professional to join our team as a Pick-Up-Shop Senior Sales Consultant in Port Elizabeth. As a key member of our sales team, you will be responsible for driving sales performance, delivering exceptional customer service, and leading a team of sales consultants.Responsibilities:Drive sales performance and...

  • Validation Officer

    2 months ago

    Port Elizabeth, South Africa Fresenius Kabi Full time

    Fresenius Kabi is a global healthcare company more than 40,500 employees worldwide. We are dedicated to a higher purpose "caring for life" which drives excellence in everything we do. The manufacturing plant in Port Elizabeth produces both small and large volume parenterals. The main purpose of the Validation Officer is to prepare, plan, co-ordinate,...

  • Maintenance Team Leader

    2 months ago

    Port Elizabeth, South Africa Aspen Pharma Group Full time

    **Overview** - Manage the execution of routine maintenance work, including any deviations to work schedules - Facilitate interaction between Maintenance and Production - Manage resources to execute maintenance plan and monitor maintenance schedule compliance - Ensure safe and efficient execution of routine maintenance work - Enforce legal compliance of...

  • Maintenance Team Leader

    4 months ago

    Port Elizabeth, South Africa Aspen Pharma Group Full time

    **Overview** - Manage the execution of routine maintenance work, including any deviations to work schedules - Facilitate interaction between Maintenance and Production - Manage resources to execute maintenance plan and monitor maintenance schedule compliance - Ensure safe and efficient execution of routine maintenance work - Enforce legal compliance of...