
Non Motor Field Assessor
2 weeks ago
**THE ROLE**
- This career opportunity is available at Non-Motor region and the successful incumbent will be based in Bellville**WHAT WILL YOU DO?**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?**
- Receiving instruction from Claims Service Consultant (appraisal notes & docs).
- Checking completion and correctness of document and policy conditions.
- Planning routes for claims, make arrangements and contact client.
- Identifying what is required and outstanding from client.
- Deciding on what must be investigated and whether specialist expertise is required e.g. builder, engineer.
- Assessing risk to provide recommendations to underwriting.
- Appointing specialist resources if required.
- Interacting with the police, weather bureau etc. to assess merit.
- Comparing information collected to the policy requirements and claim details presented.
- Determining equivalent replacement and determine risk.
- Deciding and negotiating on replacement/cash/claims card.
- Authorizing repairs/cash settlement.
- Writing Claims Report and updating the central claims file.
- Handle and resolve clients/brokers complaints in a timely and fair manner.
- Managing relationships with client, broker, service providers and internal stakeholders (relationship managers, claims committee, opinions from underwriters); and
- Ensuring effective and continuous communication with all stakeholders.
**QUALIFICATIONS AND EXPERIENCE**
- Matric (Grade 12).
- Short-term insurance qualification (NQF4) plus completed
- Digital Non-motor Assessors Skills Programme
- Five (5) years' or more relevant experience non-motor digital level or field assessing experience
- OR Seven (7) or more years' relevant claims assessment experience (non-motor) (full spectrum)
- Short-term insurance experience, with knowledge of agricultural products would be advantageous
- KNOWLEDGE AND SKILLS- All relevant product training completed
- Familiar with IM external systems
- Must have experience in adjusting process, assessor reporting tools, building terminology, repair estimation on building damage, indemnity issues, non-standard roofing e.g. thatching, floor coverings, gyproc, building repair calculator and advanced electronic equipment
- Ability to do investigations on buildings, its contents and fire
- PERSONAL ATTRIBUTES- Analytical thinking
- Information seeking
- Directiveness
- Initiative
- Flexibility
- Customer Service Orientation
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
-
Non Motor Field Assessor
4 weeks ago
Bellville, South Africa Santam Full timeOPPORTUNITY This career opportunity is available at Non-Motor region and the successful incumbent will be based in Bellville WHAT WILL YOU DO Receiving instruction from Claims Service Consultant (appraisal notes & docs). Checking completion and correctness of document and policy conditions. Planning routes for claims, make arrangements and contact...
-
Non Motor Field Assessor
4 weeks ago
Bellville, South Africa Sanlam Full time**THE ROLE** - This career opportunity is available at Non-Motor region and the successful incumbent will be based in Bellville**WHAT WILL YOU DO?**- WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?- Receiving instruction from Claims Service Consultant (appraisal notes & docs). - Checking completion and correctness of document and policy conditions. - Planning...
-
Non-motor Desktop Assessor
2 weeks ago
Bellville, South Africa Sanlam Full timeOPPORTUNITY- Santam’s Non-Motor Claims (Riscor Preferred Broker Claims Hub) department have a position available for a Non-Motor Desktop Assessor (JG09) who will be based in Bellville Cape Town.To assess merit and quantum of a non-motor damage claim through digital photographs, etc. This position entails assessing most types of non - motor claims. Further...
-
Assessor for Motor Claims
2 days ago
Bellville, Western Cape, South Africa Sanlam Full timeKey ResponsibilitiesThe successful candidate for the Assessor for Motor Claims role will be responsible for assessing and evaluating motor claims data to determine claim quantum and merit.You will perform investigations, verify event descriptions with losses, and negotiate with clients and service providers to settle claims. Additionally, you will generate...
-
Motor Desktop Assessor
3 weeks ago
Bellville, South Africa Santam Full timeOPPORTUNITY Santam Direct Claims department has a position available for a Desktop Merit Motor Assessor who will be based in Tygervalley, Cape town. WHAT WILL YOU DO The desktop assessor is accountable for all motor claim interactions directly with the client. Processing of all direct merit claims administration including co-ordinating and overseeing all...
-
Motor Claims Assessor
2 days ago
Bellville, Western Cape, South Africa Sanlam Full timeJob DescriptionSantam is the market leader in the general insurance industry in Southern Africa. Our company's success is rooted in our passion for clients and delivering 'Insurance Good and Proper.'We are seeking a skilled Motor Claims Assessor to join our team. As a key member of our claims department, you will be responsible for determining the quantum...
-
Motor Desktop Assessor
2 weeks ago
Bellville, South Africa Sanlam Full timeCAREER OPPORTUNITY - A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Cape Town- The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client,...
-
Motor Desktop Assessor
4 weeks ago
Bellville, South Africa Sanlam Full time**CAREER OPPORTUNITY** - A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Cape Town or Parktown **JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the...
-
Motor Desktop Assessor
4 weeks ago
Bellville, South Africa Sanlam Full timeCAREER OPPORTUNITY- A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Cape Town or ParktownThe purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client,...
-
Claims Service Consultant
6 days ago
Bellville, South Africa Sanlam Full timeOPPORTUNITY- Santam’s Riscor Claims Department has positions available for a Claims Service Consultant based in Bellville, Western Cape.The purpose of this position is to get the allocated Motor/Non-Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is complete....
-
Motor Industry Professional
2 days ago
Bellville, Western Cape, South Africa Sanlam Full timeMOTOR ASSESSOR JOB OVERVIEWThis position involves overseeing the daily operations of the claims assessment team, managing and developing the performance of the assessment team, and maintaining and developing relationships with clients and insurance brokers.RESPONSIBILITIES:Work closely with other stakeholders in the claims environment to ensure consistency...
-
Claims Service Consultant
3 weeks ago
Bellville, South Africa Santam Full timeOPPORTUNITY This career opportunity is available at Santam's Direct Claims department for a Motor Claims Service Consultant, who will be based in Bellville, Cape Town. WHAT WILL YOU DO The purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the...
-
Motor Desktop Assessor
3 weeks ago
Bellville, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
-
Claims Specialist: Technical Training-motor
4 weeks ago
Bellville, South Africa Sanlam Full timeOPPORTUNITY- To plan, deliver and evaluate Technical and Operational training to target audience. (Classroom, Practical or on the job training). The main focus of this role is to upskill Motor Assessors in various factors supporting all South Africa regions and Namibia, based in Bellville**KEY RESPONSIBILITIES** - Provide ongoing Technical and Operational...
-
Funeral Insurance Claims Assessor
2 days ago
Bellville, Western Cape, South Africa Capitec Full timeAbout the OpportunityThis is an exciting opportunity to join our team as a Funeral Insurance Claims Assessor. In this role, you will be responsible for conducting thorough assessments, providing excellent customer service, and supporting non-medical claims process set-up. You will have the opportunity to make a real impact in the lives of our clients,...
-
Heavy Commercial Claims Assessor
4 weeks ago
Bellville, South Africa Santam Full timeOPPORTUNITY A position has become available for a Field Assessor, Heavy Commercial Vehicle (HCV) claims. The position will be based in Western Cape, Bellville. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss,...
-
Motor Assessing Manager
4 weeks ago
Bellville, South Africa Sanlam Full time**CAREER OPPORTUNITY** - We are seeking a highly motivated and experienced Motor Assessing Manager in the Motor South Region, based in Cape Town to oversee the day-to-day operations of our Automotive Claims Assessment Department. **WHAT WILL YOU DO ?** insurance brokers, Auto Body Repairers and relevant stakeholders. - WHAT WILL MAKE YOU SUCCESSFUL IN THIS...
-
Claims Service Consultant
1 week ago
Bellville, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
-
Claims Service Consultant X5
2 weeks ago
Bellville, South Africa Santam Full timeOPPORTUNITY Santam’s Claims department has a position available for a Claims Service Consultant (Non-Motor) based in Bellville. WHAT WILL YOU DO The Claims Service Consultant (CSC) for Field Assessment claims is accountable for the claims end to end and is responsible for coordinating and overseeing all actions on claims in this processing channel WHAT...
-
Claims Risk Assessor
2 weeks ago
Bellville, South Africa Health Solutions Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...