Human Capital Coordinator

3 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

If you are a driven by providing high standard of service and enjoy learning within the Human Capital space this role will be for you. The position is within the FNB Points of Service Support area, you will be responsible to assist the HCBP/Manager with all functions within the HC environment. Part of the responsibilities will be to provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures.

Hello Future Human Capital Co-Ordinator

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

To provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures.

Are You Someone Who Can
- Plan and complete activities within area of work to meet set time and quality standards.
- Adhere to schedules to perform assigned work.
- Attend (and facilitate) meetings as and when required.
- Maintain documentation and share information with the team where applicable.
- Contribute to cost efficiencies through responsible utilisation of work-related resources.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
- Provide an administration service that meet time and quality standards and includes reporting and updating of all relevant information.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
- Ensure operational excellence through the delivery of work processes according to defined quality standards.
- Provide support to business and HRBP’s through the provision of relevant process documentation to effectively manage turnaround times and drive project implementation.
- Identify and utilise opportunities to assess and improve own performance.
- Contribute to teamwork and inclusivity within own team.
- Support the business through the provision of relevant materials, documentations, minimum standards, templates, guidelines, FAQs, and processes.
- Utilise the available tools and technologies to deliver high-impact support to the Business, across the partnering value chain, to facilitate effective planning and decision making.
- Assist business/line and CTE on processes that require approval and/or are people related instructions to CTE.
- Ensure that all policies and procedures are followed regarding day-to-day operations in area of responsibility.
- Assist HCBP’s with the implementation of practice, initiatives, and project implementation.
- Operate comfortably in a fast-paced environment
- Support diverse portfolios
- Minimum Qualification: Diploma or Degree
- Experience: 3/5 years human capital administration /co ordination experience

You Will Have Access To
- Opportunities to network and collaborate.
- Challenging work environment.
- Opportunities to innovate.

We Can Be a Match If You Are
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Deeply invested - you want to make a meaningful contribution.

Job Details

23/10/24



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