Affinity Claims Administrator
8 months ago
**Technical Competencies and responsibilities**
- Experience working in an inbound Call Centre environment.
- Insurance Claims experience.
- Proficient in telephone etiquette.
- High computer literacy in MS Word and Excel.
- Investigate claims by contacting relevant clients to obtain outstanding information and/or documentation.
- Receive and respond to incoming internal and external calls professionally and efficiently.
- Upload documentation onto the system.
- Follow up on pending claims (excess, outstanding information, etc.)
**Behavioural Competencies**:
- Communication Skills.
- Great Team Player.
- Time management skills.
- Problem-solving skills.
- People-oriented with tact and patience.
- Ability to work under pressure.
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