Senior Helpdesk/ Technical Support

2 weeks ago


Cape Town, South Africa West Coast Personnel Full time

Published
- January 22, 2024
- Location
- Cape Town, South Africa
- Category
- Business
- Job Type
- Full-time
- Salary Type
- Monthly Salary
- Salary
- Negotiable (R23,000, negotiable upon interview)

**Description**:
Position: Senior Helpdesk/ Technical Support

Company: Internet Service Provider

Location: Northern Suburbs

**Salary**: Negotiable (R23,000, negotiable upon interview)

**Requirements**:

- Minimum 4 years of experience with another Internet Service Provider
- Helpdesk support experience with clients
- Management and monitoring of network and towers
- Knowledge of OSPF, BGB, MPLS
- Familiarity with Ubiquiti and Mikrotik hardware
- Proficiency in Radius Manager software
- Fluent in English and Afrikaans
- Ability to manage and assist installers
- Own transport to Edgemead
- Valid driver's license
- Ability to work under pressure and collaborate as a team player
- Availability for overtime at least twice a week
- Normal working hours from 8 am to 5 pm
- Willingness to micro-manage junior helpdesk technicians when needed

Application Process:



  • Cape Town, South Africa PCN IT Management (PTY) LTD Full time

    You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...


  • Cape Town, South Africa Lesedi Nuclear Services Pty Ltd Full time

    **PURPOSE OF ROLE** The Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders. Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and...

  • Helpdesk Trainer

    3 days ago


    Cape Town, South Africa SR & Associates Full time

    Our client is looking for a Helpdesk Trainer to join their fast-paced and dynamic team based in Cape Town. **Duties And Responsibilities** - Support management with company induction for new employees. - Coach and support all new contact centre staff. - Provide feedback and quality call monitoring sessions. - Make amendments to the training...

  • Helpdesk Technician

    1 week ago


    Cape Town, South Africa AJC International Full time

    **Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

  • Junior Internet Helpdesk Support

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa West Coast Personnel Full time

    Position: Junior Internet Helpdesk Support Location: Edgemead (Office-Based)Salary: R12,500 (Depending on experience) Do you have a minimum of 2 years internet support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like to meet you. Requirements:Minimum of 2 year in internet support roleFamiliarity...

  • IT Helpdesk Manager

    Found in: beBee jobs ZA - 1 week ago


    Cape Town, Western Cape, South Africa Boldr Full time

    Boldr's job vacancy, Career and RecruitmentJob title : IT Helpdesk Manager – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries WHAT WILL YOU DOThis position will implement and manage technical and SaaS solutions ensuring security and quality standards are...


  • Cape Town, South Africa Heineken Full time

    **We Go Places! How about you?** Immediate Superior: HR Helpdesk Consultant Location: Western Cape Function: Shared Services Type of Contract: Temporary Reference Number: 97534 Closing Date: 27/11/2023 KEY RESPONSIBILITIES - Operating at optimum performance levels, ensuring that an effective and efficient service is provided to internal clients enquiring...


  • Cape Town, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. We are looking for Technicians to join our team in...


  • Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016102**Listing status**: Online- **Position summary** **Industry**:HR Services, Recruitment & Selection - **Job category**:Other : Human Resources and Recruitment**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit an HR Administrator to work within the HR Helpdesk department....

  • Technical Support Consultant

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Technical Support Consultant – IStore Tygervalley jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Your role would be to provide technical support to the iStore customers,...

  • Technical Support Consultant

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Technical Support Consultant – IStore Queens jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Your role would be to provide technical support to the iStore customers, through...


  • Cape Town, South Africa Clicks Group Limited Full time

    Advert reference: click_014000 Advert status: Online - **Position Summary**: **Industry**:HR Services, Recruitment & Selection **Job category**:Other : Human Resources and Recruitment **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit an HR Administrator to work within...

  • IT Helpdesk Technician L2

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa BETSoftware Full time

    BETSoftware’s job vacancy, Career and Recruitment Job title : IT Helpdesk Technician L2 – CPT jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries We Want You: We’re seeking an exceptional IT Helpdesk Technician L2 to join our dynamic team at BET Software...


  • Cape Town, South Africa Portside Consulting Full time

    We are looking for experienced **IT Support Specialist!** The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms. **Qualifications**: - MUST have a valid SA Passport - MUST have Grade...

  • Technical Support Consultant

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Technical Support Consultant – IStore Somerset West jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 15, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description The iStore Technical Support Technicians are a combination of technically...

  • IT Helpdesk Manager

    2 days ago


    Cape Town, South Africa Boldr Full time

    **A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

  • Technical Support Consultant

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Technical Support Consultant – IStore Table Bay jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Your role would be to provide technical support to the iStore customers, through...

  • IT Helpdesk Manager

    Found in: beBee S ZA - 4 weeks ago


    Western Cape, Cape Town, South Africa Boldr Full time

    Boldr’s job vacancy, Career and Recruitment Job title : IT Helpdesk Manager – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries WHAT WILL YOU DO This position will implement and manage technical and SaaS solutions ensuring security and quality...

  • IT Helpdesk Manager

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Boldr Full time

    Boldr’s job vacancy, Career and Recruitment Job title : IT Helpdesk Manager – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries WHAT WILL YOU DO This position will implement and manage technical and SaaS solutions ensuring security and quality...

  • Helpdesk Agent

    Found in: beBee S ZA - 3 weeks ago


    Eastern Cape, George, South Africa HeroTel Full time

    HeroTel’s job vacancy, Career and Recruitment Job title : Helpdesk Agent – Tier 1 – George jobs in Eastern Cape Job Location : Eastern Cape, George Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries Key Performance Areas would include, but are not limited to: First contact and first call customer support: Offer...