Trade Counter Assistant Ee/aa
7 days ago
Permanent
- CT001784
- Electrical- Gauteng, Johannesburg
- (Market related)**TRADE COUNTER ASSISTANT EE/AA - JHB**
**Job Purpose**
The Trade Counter Assistant will facilitate the delivery of group standard Trade Counter and Sales process activities that are specifically aligned with the requirements of the South African operating company.
**KEY RESULT AREAS/PRINCIPAL RESPONSIBILITIES**
- Maintenance, and improvement of cross counter customer service
- Assisting in the supervision and security of the display area in Trade Counter
- Monthly updating and continuous improving of display areas in line with company marketing activities
- Stock takes on all display items every 2 months
- Assisting in the security of building and stock
- Assisting in the measurement and reporting of Key Performance Measures
- Responsibility for cash balance at the end of the day in the Trade Counter as well as the reporting of all cheque, credit card and electronic transfer transactions by 09:00 the next business day
- Support of marketing initiatives for the Trade Counter
- Generation of ideas for marketing initiatives for the Trade Counter
- Involvement and encouragement of a team mind set involving ALL staff in the area
- Assisting on the trade counter:
- Assisting customers with queries.
- Processing orders
- Processing/picking customers’ orders (cash till included)
- Processing faxed orders/quotes where required
- Processing telephonic orders where required
- Receiving goods returned from customers
- Assisting in the maintenance, general neatness and cleanliness of the trade counter.
- Working at the Trade Counter on alternate Saturdays from 08:00 to 12:00.
- Continuous improvement of the experience for the customers visiting the Trade Counter.
- Stock control and security on site.
- Commercial image of Trade Counter, e.g. displays etc.
- Support of OH&S ACT and security.
**Education and Qualification Requirements**
- **Matric**:
- N4 to N6 technical qualification will be an advantage
- **Experience of selling Industrial components in a business-to-business retail sales environment advantageous**:
- Sound technical knowledge
If you are a match for this position,
- For more information please contact:
- Wilene
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