Front Office Guest Service Agent

A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Job Number** 23137467 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...

**Job Number** 23100209 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

A Food & Drink Service Agent is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food & Drink Service Agent, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent...

My Client, an established full sit down service restaurant has an opportunity for an experienced **Floor Manager**. **Requirements**: Senior Certificate Three years' experience in a similar management role (Floor manager/ Front of House Manager) in an establishment with more than 120 seats Competent with GAAP POS (front and back office) Able to complete...

**Job Number** 23044249 **Job Category** Administrative **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

**Job Number** 24060665 **Job Category** Administrative **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer...

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...

**Job Number** 23117463 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Receptionist 5* Beach House Ballito Thompson's Bay. **Hotel experience essential / Bubbly outgoing personality** Picturesque intimate Beach House which offers the ultimate coastal escape, with 5-star service. Ballito - North Coast KZN 2 years Experience in 5* Lodge or Boutique Hotel **ESSENTIAL** - Front Office - Reception Dynamic and very vibrant...

KwaZulu Natal, Durban - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as...

Our client in the Hotel Industry urgently seeks a seasoned and experienced candidate for the above position. 4/5 star exposure a must and must be in a similar position for 2 yearsMinimum Requirements: A degree or diploma in Hospitality an advantage Experience in a management role in a or 5 star property within the Front Office department Excellent...

**Job Number** 22213703 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Debt Counselling-Customer Services Agent required! Job description but not limited to: - Address customer issues and resolve them in a timeframe - Should possess Clear Communication Skills - Prioritize quality over quantity - Provide the human touch - Be ready to go the extra mile Must have a minumum of 1 year experience in DC Customers care agent...

A Food and Beverage Bar Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As a Food and Beverage Bar Attendant, you are responsible for serving guests in a...

We are looking for International Customer Service Agents for a leading international organic products provider. **Minimum and non-negotiable requirements**: - Outstanding communication skills - Matric Essential - 6 Months Exp in Sales or customer service or call Centre experience. - Computer Literate - Previous call center experience advantageous **Job...

**Department** Human Resources, Auditing, and Training **Position** 1x Agent Mentor (Durban office) **Purpose of the Job** The primary function is to coach and develop Agents. Maximize collections and ensure Agents are adhering to company policies and procedures. **Minimum Qualifications** **and Experiences** - Matric - Minimum two (2) years...

Transfer all incoming calls efficiently and timeously to ensure excellent client service levels. - Ensure messages are accurate and are distributed timeously. - Sort, open, and distribute mail. - Accept deliveries and notify recipients. - As part of the Facilities team, may be tasked to assist with on-boarding of new starters as directed by Talent...