Desktop Support
1 week ago
**Requirements
- Performs a variety of technical services such as troubleshooting, maintenance, installation and configuration, implementation and optimization of computer hardware, software, and networks
- Performs maintenance procedures, repairs, and upgrades on computers, software, networks, and networking equipment
- Oversees the development of local and remote computer networks, including standard configuration, administration, and troubleshooting of the network.
- Performs other related Develops and implements plans to protect, maintain, monitor, and troubleshoot desktop and remote computer networks
- Strong Desktop Support individual required to attend and be dedicated to C Level Execs
- Strong people skills and stakeholder engagement
- Attention to detail and professionalism a must
- The requirement is for a support or administration individual for the Exco Team. The role is to ensure that the likes of boardrooms are set up and the general handling and supporting the well-being of the Exco Teams Desktop Environment. While this role can be seen as a L1 type support role, communication skills are key as the individual will deal with all the C level execs
- SLA’s
- Technical Skills
- ITSM System
- Desktop Support skills
**Qualifications
- Bachelor’s degree in Computer Science or related field required
- Professional computer skills and experience preferred
- Advanced knowledge of the following: Windows XP SP2; Internet Explorer 7; Internet Information Server 5; Active Directory; Windows DNS; DNS resolution for workgroup computers
- Knowledge of basic networking and wireless technology preferred
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