Student Relations Officer X 2

2 weeks ago


Stellenbosch, South Africa Oxbridge Academy Full time

A great opportunity has become available at Oxbridge Academy: become part of a dream team at a successful distance learning college.

**Job Title: Student Relations Officer x 1**

**The employee will be responsible for the following tasks**:

- Welcome new students
- Manage current accounts
- Manage arrears accounts
- Complete daily follow-ups & ad-hoc requirements

**Job Title: Pre-Legal Officer x 1**

**The employee will be responsible for the following tasks**:

- Manage Pre-Legal accounts
- Manage Write-off's
- Manage debit orders
- Manage new hand-overs from SRO
- Complete daily follow-ups & ad-hoc requirements
- Manage External Debt Collectors

**Requirements**:

- Matric/relevant equivalent qualification
- 2 - 3 years’ experience in a debt collecting centre

**Knowledge and Skills**:

- Professional demeanour
- Communication skills (verbal & written)
- Excellent verbal and written communication skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- EMC, Task flow, Web Reg
- Ability to work well under pressure
- Self-motivated and self-disciplined
- Good problem-solving techniques & negotiation skills
- Ability to work independently and as part of a team
- Ability to work in an open plan environment
- Willing and able to work extra hours outside normal business hours as and when required
- Clear criminal record
- Negotiation skills.

Expected Start Date: 2023/04/03


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