Part Sales Supervisor

1 day ago


Johannesburg, South Africa Platinum Placements Full time

Maintain proper control on all parts department expense accounts, audits and follows correct procedures for expense accounts
- Maintain close relationship with dealer/customers
- Responsible for managing inventory levels by ordering new parts as needed to meet customer demand and requirements from headquarter
- Ensure customers satisfaction and resolve customer complaints and issues in a professional and timely manners, report/ seek advice from higher management for major concerns and issues.
- Responsible for sourcing new suppliers who can provide cheaper and better quality of parts
- Hire and train new parts department employees
- Define and establish parts pricing strategies and collect and monitor competitors price information to ensure profitability in the international markets
- Investigates competitor activities and conducts relevant market research that enables market competitiveness
- Ensure all activities of the parts group comply with relevant Acts, legal demands and ethical standards
- High levels of customer service and ensure all parts inquiries from dealers/customer answered
- ** Experience in CAT,Komatsu,Volvo,Case,JCB



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