Restaurant Front of House Managers X 2
4 days ago
One of Cape Town’s iconic 4* Hotels situated along the Atlantic coastline, is searching for 2 experienced Front of House Managers to join their dynamic team. Salary is a Cost to Company figure to include 6% - Pension & 50% - Medical Insurance.
**Uniform, Staff Transport home in the evening, Daily staff meal and Performance based Bonus - December ( Company Discretion )**
**DUTIES & RESPONSIBILITIES**
- Provide efficient, courteous service to guests whilst operating within company policies and procedures
- Ensures that standards are maintained in all areas in relation to service standards, health, hygiene & safety
- Manages and leads the restaurant team
- Performance management & reviews
- Train, develop & motivate staff
- Complete administrative duties which amongst others, include rosters & all required reporting
- Assist with weekly / monthly stock takes as required
- Ensure a smooth flow of communication between the restaurant and other departments
- Attends to guest complaints promptly and efficiently
- Ensures that cash handling and banking procedures are strictly adhered to
- Performs additional duties as requested by the Resident Manager
**MINIMUM REQUIREMENTS**
- Hotel Diploma and / or equivalent advantageous
- Matric
- Minimum 3 years similar experience in a 5* hotel in F&B
- Previous supervisory skills
**CORE COMPETENCIES**
- Leadership skills
- Ability to work in a pressurized environment
- Excellent communication skills, both written and verbal
- Excellent attention to detail, initiative and interpersonal skills
- Excellent co-ordination and organisational skills
- Strong training & development skills
- Customer service orientated
- Computer Literacy - MS Word, MS Excel and sound knowledge of Micros
- Willingness to work flexible hours
- Ability to make appropriate decisions
- Industrial relation skills advantageous
- Presentable, well-spoken individual
- Good knowledge of food & beverages
**FOR NOTING**:
- ** Applicants must be South African Citizens or hold valid South African Permanent Residency**
**_PLEASE ONLY APPLY FOR THIS POSITION IF YOU MEET ALL OUR CLIENTS’ REQUIREMENTS:_**
**Applicants are requested to submit a complete, up to date CV showing**:
**1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)**
**2. Reasons for having left all previous positions**
**3. Written references or irrevocable proof of employment from previous employers,**
**4. Proof of High School Education and all tertiary qualifications**
**5. A recent colour profile photo.**
**6. Current notice period / Availability
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