Technical Co-ordinator
6 months ago
**_Region: Witbank - Commercial_**
**_Overall purpose of the job: Holistically support to Commercial Teams in all aspects of the Business._**
**_ _**
**_Duties & Responsibilities:_**
- **_Book Technicians on Pulse._**:
- **_Administration of stock and Vehicle inspections _**:
- **_Liaising daily with various departments to attain the necessary status on client’s requests._**:
- **_Communication and feedback to clients on an ongoing basis regarding all requests and/or orders_**:
- **_Ensuring that correct stock/equipment on job and allocated_**:
- **_Provide daily, weekly, and monthly reports as required._**:
- **_Request open order reports from specific customers._**:
- **_Quote for new equipment based on Technicians Job card._**:
- **_Oversee jobs from different divisions where needed._**:
- **_Customer open order reports are kept current on Pulse._**:
- **_Liaise with Regions to assist with OverActives. (Nationally)_**:
- **_Proactive identification of simplification/automation opportunities_**:
- **_Participate in various ad-hoc projects where necessary._**:
- **_Create and maintain Pulse jobs._**:
- **_Co-Ordinate Technicians from Pulse_**:
- **_Assist in day-to-day Admin duties._**:
- **_Manage open orders report on Pulse._**:
- **_Participate in various ad-hoc projects where necessary._**:
- **_Analysing of overactive reports on LSNR and ExecuGuard._**
**_ Minimum qualifications and experience:_**
- **_Matric_**:
- **_A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence _**:
- **_Good understanding of OverActives and the causes_**:
- **_Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint_**:
- **_Analytical background_**
**_ Skills and Attributes:_**
- **_Customer focus_**:
- **_Teamwork_**:
- **_Quick thinker_**:
- **_Problem solver_**:
- **_Positive attitude_**:
- **_Drive for results_**:
- **_Action orientated_**:
- **_Organising_**:
- **_Planning_**:
- **_Time Management_**:
- **_Excellent communication skills (verbal and written)_**
**_
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate._
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