Assistant Manager

4 weeks ago

Somerset West, South Africa Mambos Storage & Home Full time

**WE ARE HIRING**

**JOB ADVERT: ASSISTANT STORE MANAGER: SOMERSET WEST**

**Tickled pink at what we have in store for you**

**Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer at our store in Somerset West. Join Mambos for a challenging, yet rewarding career in the retail industry.**

**Position Description**:
The Store is in need of achievement-orientated Assistant Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

**Purpose**:
Our store managers are the leaders of our organization. As a member of the management team you’ll be responsible for coaching and guiding shop assistants to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team. You’ll be challenged to manage the daily operations of one of our star retail stores. Our managers are entrepreneurs, innovators, role models and coaches who drive results, bring the Mambo’s way to life in our stores, and ultimately support the continuing success and growth of the Mambo’s brand.

**Responsibilities**:

- Lead the store team in all aspects of store operations
- Day-to-day management of the store
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Communicate effectively with Senior Management team
- Ensure and provide exceptional customer service at all times
- Manage the staff experience and handle personnel issues
- Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service

**REQUIREMENTS**:
Grade 12

Figure and admin orientated

Organised and thorough

An excellent leader and business manager

Profit and turnover driven

Able to manage risk within the store

Excellent customer service orientation

Have the ability to learn quickly

4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the MAMBOS brand and products
Ability and willingness to work weekends and extended retail hours
Own transport
PERSONALITY TRAITS:
Ø Retail Savvy

Ø Passion

Ø Great Communicator

Ø Love for the customer

Ø Problem solver

Ø Team player

Ø Friendly with a CAN-DO attitude

Package & Remuneration

We OFFER

Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model

**Job Type**: Permanent

Application Deadline: 2023/06/17

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