Homeware Manager

3 months ago


Gauteng, South Africa The Foschini Group Full time

Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
- Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store.
- Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
- Effectively managing the stock and minimising in-store risk
- Work independently and in a team-oriented, collaborative environment

**Qualifications and Experience**:

- Matric or equivalent
- Proven experience operating at a Leadership level
- Proven experience within the hospitality industry (advantageous)

**Skills**:

- To demonstrate innovative, critical thinking and problem-solving skills
- Strong interpersonal, facilitation and stakeholder management skills with the ability to influence
- Excellent written and verbal communication skills
- Good attention to detail and levels of accuracy
- Sound business acumen with a strong customer service focus
- Proven ability in multi-tasking and managing several deliverables at once.

**Behaviors**:

- Establishes and nurtures internal and external relationships to create robust, and mutually beneficial, partnerships.
- Understands, anticipates, and meets the needs and expectations of customers.
- Inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Takes accountability and ensures others are held to account on agreed upon performance targets.
- Interprets and simplifies complex and contradictory information when resolving organisational problems.
- Assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Develops plans and prioritises initiatives that align to the organisational goals and objectives.



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