Experience Management

Employee Experience LeadThe Employee Experience Lead will play a key role in enhancing the skills of staff across various departments at Bothongo Group Management (Lion Park). This position aims to improve employee proficiency, service quality, and adherence to industry standards through effective training programs and employee engagement initiatives.

Provide resource/s that would be able to complement current resource capacity, assist in terms of Project Management: Key role responsibilities: a) Review, analyze and document the current project plan and requirements. Technical understanding of databases, data warehouses, data lakes, cloud platforms and data pipelines. b) Familiarity with data analytics...

Leads or coordinates planning activities for complex initiatives to devise a feasible plan that achieves the goals and objectives of the initiatives aligned with business strategy. Key role responsibilities: a) Technical understanding of databases, data warehouses, data lakes, cloud platforms and data pipelines. b) Familiarity with data analytics...

Leads or coordinates planning activities for complex initiatives to devise a feasible plan that achieves the goals and objectives of the initiatives aligned with business strategy. Key role responsibilities: a.Technical understanding of databases, data warehouses, data lakes, cloud platforms and data pipelines. b.Familiarity with data analytics techniques,...

Key role responsibilities: a.Review, analyze and document the current project plan and requirements. Technical understanding of databases, data warehouses, data lakes, cloud platforms and data pipelines. b.Familiarity with data analytics techniques, data visualization tools (like Power BI, Tableau), and business intelligence. c.Basic understanding of how...

Key role responsibilities:a.Review, analyze and document the current project plan and requirements. Technical understanding of databases, data warehouses, data lakes, cloud platforms and data pipelines.b.Familiarity with data analytics techniques, data visualization tools (like Power BI, Tableau), and business intelligence.c.Basic understanding of how data...

The Bothongo Group Management (Lion Park) is seeking an experienced professional to fill the role of Experience Manager - Training and Development. This position plays a pivotal role in enhancing the skills and knowledge of staff across various departments within the hospitality organization. The ideal candidate will possess strong training and development...

Key role responsibilities: a. Develop effective proposals and presentations to communicate, justify project designs, solutions and approaches. b. Document existing and new process flows and data flow diagrams c. Document and validate business requirements, ensuring they are clear, concise, and understood by both the business and technical teams. d....

Key role responsibilities:a. Develop effective proposals and presentations to communicate, justify project designs, solutions and approaches.b. Document existing and new process flows and data flow diagramsc. Document and validate business requirements, ensuring they are clear, concise, and understood by both the business and technical teams.d....

+ 10 years extensive project management experience in construction (Steel Structures) Implement change management and provide guidance where necessary Management and reporting of project key performance indicators Marketing functions in finding and developing new potential customers and projects Carrying out people management ( problem and query...

We require the services of a programme officer to manage our conference programmes. **The role involves**: Speaker invitations Speaker management Speaker sourcing Pre-event and on-site speaker engagement and stakeholder engagement This role is a senior role and the person we are looking for must have experience and have a high level of professionalism. We...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

**Client Engagement Manager** Leading Asset Mgt firm seeks driven indiv. Pivotal role to manager overall Advisor experience such as client onboarding; client servicing and asset conversion. Combine outputs of distribution, marketing, ops, data, portfolio mgt. Great culture. **Responsibilities**: - Manage the advisor onboarding process from sign-up to...

Develop documentation for monthly learner interactions (i.e., of classroom handouts, instructional materials, aids and manuals) - Provide support and report back to the General Manager: Talent - Stay abreast of the new trends and tools in learner development - Strategize and manage the learner recruitment talent pipeline as well as the national hosting...

We are seeking a talented Dining Experience Manager to oversee daily restaurant operations in the vibrant city of Johannesburg. As a key member of our team, you will lead and motivate a high-performing team to deliver exceptional dining experiences.Key Responsibilities:Manage daily restaurant operations to ensure seamless serviceLead, motivate, and train...

Job Summary:Isilumko Staffing (JHB) is recruiting a Customer Experience Manager to lead and manage a team of contact centre agents. The ideal candidate will have a proven track record of delivering exceptional customer service and experience.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyManage and lead a...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Virgin Active South Africa is seeking a skilled Customer Experience Manager to join their team in Gauteng, Johannesburg.About the RoleThis role requires an individual with excellent communication and interpersonal skills, who can deliver exceptional customer experiences throughout the club. Key responsibilities include conducting front-of-house duties,...

Job DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...