Operations Manager-african Markets

1 week ago

Greenstone Park, South Africa Puleng Pulane Consultants Full time

Closing on: Feb 25, 2024

**Objective**: Enhancing performance and fostering effective relationship management, proactively identifying and mitigating potential risks associated with shipping customs, documentation, and other logístical hurdles in Africa’s trade lanes. Keeping the business informed about trade regulations, customs laws, and import/export requirements in African countries. Monitoring market trends, competitor strategies, and changes in African trade, and offering solutions to challenges. Supporting operations through route optimization measures.

**Qualification and Experience**
- Matric
- Tertiary qualification in international supply chain essential
- Management post-graduate qualification will be advantageous
- **5 years management experience**:

- Strong leadership and managerial qualities
- Supply chain knowledge of international forwarding and clearing industry with a focus on Africa trade
- Must be numerate
- Must be familiar with African customs process
- **Skills**:

- Relationship management
- Well - developed inter-personal skills coupled with expert written and verbal communication
- Excellent negotiation skills
- Sound planning and organisational skills
- Ability to manage and work under pressure
- **Customer (Internal and External) centric**:

- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Must have a high level of emotional intelligence
- Meeting SHERQ objectives
- Meet ESG targets
- Client retention and growth

**KPIs**
- **Risk Management**:

- Ensure the African agent up-to-date with international trade regulations, customs law, and shipping requirements in their countries and they share those updates with BIL in order to avoid potential delays or penalties.
- Identify and address potential risks related to shipping, customs documentation, or other logistics challenge when issues arise, such as delays, damage, or disruptions in the supply chain, find solutions promptly and efficiently.
- **Collaboration on pricing strategy**:

- Collaborate with sales, operations, and trade lane to ensure that Africa pricing align with business objectives and profit.
- **Client Management**:

- Understanding client-specific Africa trade needs, and support Business Development and Operations to provide effective solutions to meet their requirements.
- **Managing information and reporting**:

- Put in place and maintain process and procedures to ensure accurate upload of Africa information on internal system eg cargo wise.
- Utilise relevant management information system (eg monthly dashboards and KPI’s) in decision making
- Interpret and use information from balanced scorecard analyse ,interpret trends
- Prepare Africa trade lane and EXCO reports timeously
- Disseminate information to direct report and ensure it filter down to teams
- Provide inputs for the balance scorecard
- Ensure confidential information is treated as such and put measure in place to ensure it is treated appropriately
- Conduct market research to identify potential trade opportunities, trade patterns and emerging trends in the African region
- Monitor each Africa trade lane performance, costs and revenue to ensure profitability and identity areas for improvement
- On agreed intervals, prepare the following reports: KPI reports (for agents and trade lanes) country market and industry reports, profitability reports, risk management report, rates trends report.
- **Africa Agent Network Management**:

- Facilitate the signing up of additional agents where necessary
- Cultivate strong relationships with agents by fostering trust and cooperation
- Define relevant KPIs to measure the performance of African agents
- Have regular engagements with African agents to foster continuous improvement
- Facilitate dispute resolution between agents and the operations teams
- Maintain open and regular communication with African agents

**Job Category**:international Logistics Supply chain management**Job Type**:Full Time**Job Location**:Greenstone Gauteg

  • Flight Operations Control Administrator

    4 days ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operating as FlySafair, has a vacancy for a **Flight Operations Control Administrator** at our head office in** **RESPONSIBILITIES**: *** - **Daily management of the post flight documentation including the 90 day docs management system.** ***: - **Make changes to accommodation and crew positioning as well as car hire and hotel bookings...

  • Certified Aviation Technician

    5 days ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operation as FlySafair has a vacancy for Certified Aviation Technician (Mechanical). The** **successful applicant will report to the Manager: Maintenance, through the Foreman Mechanical.** **RESPONSIBILITIES**: **Required to perform various flight line duties including, but not** **limited to**: - **Heavy maintenance;**: - **Conduct...

  • Certified Aviation Technician

    5 days ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operating as FlySafair has a vacancy for Certified Aviation Technician (Avionics) at our head** **office in Bonaero Park. The successful applicant will report to the Manager: Maintenance, through the Foreman** **Avionics.** **RESPONSIBILITIES**: **Required to perform various flight line duties including, but not** **limited to**: -...

  • Certified Aviation Line Technician

    5 days ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operation as FlySafair has a vacancy for Certified Line Technician (Mechanical). The successful** **applicant will report to the Manager: Maintenance, through the Foreman Avionics.** **RESPONSIBILITIES**: **Required to perform various flight line duties including, but not** **limited to**: - **Heavy maintenance;**: - **Conduct...

  • Charters Specialist

    7 days ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operating as FlySafair has a vacancy for a Charters Specialist at our head office in Bonaero Park. The successful applicant will report to the Executive Manager: Charters & Leasing.** **RESPONSIBILITIES**: - **Preparation of costings and proposals for charters. (Trip cost estimates);**: - **Liaison with Scheduling Manager in respect...

  • Regional Sales Manager

    1 day ago

    Greenstone Park, South Africa CMR Meridian Full time

    **Minimum skills, knowledge, experience required**: - Grade 12 - 5 years retail experience with at least 3 years in a management role. - Ability to understand financial data. - Experience managing client accounts. - Experience managing large teams - MS Office (Intermediate) **Essential Competencies**: - Stress resistance - Result oriented - Client focus -...

  • Manager : Employee Relations

    1 day ago

    Kempton Park, South Africa Safair Operations Full time

    **Safair Operations, operating as **Flysafair**, has a vacancy for a Manager: Employee Relations at our head office in **Bonaero** **Park.** **The successful applicant will report to the **Executive Manager: HR & Corporate Services.** **RESPONSIBILITIES**: - **Managing all activities relating to Industrial and Employee Relations;**: - **Draft ,review and...

  • Operations/ Sales Manager

    3 days ago

    Menlyn Park, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: - Drive branch operational and growth objectives in order to maximize profitability - Drive performance and service culture in branch - Coach and energize team members - Plan and implement marketing plans - Coordinate arrears and sales processes - Coordinate branch administrative processes - National Senior...

  • Manager: Compensation and Benefits

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Kempton Park, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES:Manage all daily operations related to compensation and benefits activities;Review processes, identify areas of improvement and recommend changes that will increase accuracy, consistency and efficiency;Carry out employee satisfaction surveys to measure service delivery;Design fair and attractive bonus programs;Evaluate how effective the...

  • Manager: Compensation and Benefits

    Found in: Whatjobs ZA C2 - 6 days ago

    Kempton Park, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES: Manage all daily operations related to compensation and benefits activities; Review processes, identify areas of improvement and recommend changes that will increase accuracy, consistency and efficiency; Carry out employee satisfaction surveys to measure service delivery; Design fair and attractive bonus programs; Evaluate how effective...

  • Contract & Procurement Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Kempton Park, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES:Manage the procurement process from initiation to completion of payment;Act as a point of contact between the company and suppliers & identify potential suppliers based on project requirements;Manage supplier evaluation and selection;Negotiate contracts, terms and deadlines with vendors and suppliers;Manage the complete contract life cycle...

  • Contract & Procurement Manager

    Found in: Whatjobs ZA C2 - 6 days ago

    Kempton Park, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES: Manage the procurement process from initiation to completion of payment; Act as a point of contact between the company and suppliers & identify potential suppliers based on project requirements; Manage supplier evaluation and selection; Negotiate contracts, terms and deadlines with vendors and suppliers; Manage the complete contract life...

  • Head of Department- CRM

    1 day ago

    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers & Customer Assistants - Develop the team to meet strategic business objectives - Manage full operations of the department -...

  • Head of Department

    2 weeks ago

    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...

  • Head of Department- Tools

    2 days ago

    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...

  • Head of Department

    4 days ago

    Greenstone Park, South Africa Leroy Merlin Full time

    **Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...

  • Uncertified Aviation Technician

    1 day ago

    Kempton Park, South Africa Safair Operations Full time

    **RESPONSIBILITIES**: **Required to perform various duties including, but not limited to**: - **Heavy maintenance;**: - **Conduct routine inspections;**: - **Fault finding and rectification;**: - **Perform C-check inspections & tests;**: - **Inspector for mechanical on all aspects of aircraft maintenance.** **REQUIREMENTS**: - **Grade 12;**: -...

  • Certified Aviation Technician

    7 days ago

    Kempton Park, South Africa Safair Operations Full time

    **RESPONSIBILITIES**: **Required to perform various flight line duties including, but not limited to**: - **Heavy maintenance.**: - **Conduct routine inspections;**: - **Fault finding and rectification;**: - **Perform C-Checks;**: - **Inspector for all aspects of Avionics.** **REQUIREMENTS**: - **Grade 12;**: - **Minimum of ten (10) years aviation...

  • Certified Aviation Technician

    7 days ago

    Kempton Park, South Africa Safair Operations Full time

    **RESPONSIBILITIES**: **Required to perform various duties including, but not limited to**: - **Heavy maintenance;**: - **Conduct routine inspections;**: - **Fault finding and rectification;**: - **Perform C-check inspections & tests;**: - **Inspector for mechanical on all aspects of aircraft maintenance.** **REQUIREMENTS**: - **Grade 12;** **-...

  • Ohse & Frmp Officer

    2 days ago

    Kempton Park, South Africa Safair Operations Full time

    Safair Operations, operating as FlySafair has a vacancy for an OHSE & FRMP Officer at our head office in Bonaero Park. The successful applicant will report to the Manager: Aviation Safety. **RESPONSIBILITIES**: - Plan and conduct departmental safety, and fatigue audits for operations to ensure compliance with applicable laws and to promote good...