Service Advisor

4 months ago

Kempton Park, South Africa Clicks Group Limited Full time

**Listing reference**: 017932**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Kempton Park
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.**Job description**

**Job Purpose**:

- To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Minimum requirements**

**Qualifications and Experience**:

- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience

**Skills, Abilities and Job Related Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:

- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

Contractual hours: 45hrs 6days**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We also encourage people with disabilities to apply.

  • Administrator: Service Advisor

    3 weeks ago

    Kempton Park, South Africa Motus Corporation Full time

    **Motus Toyota Kempton Park **currently holds a temporary vacancy for six months for an **Administrator**:Service Advisor** reporting to the **Manager: Service.** This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. **Position...

  • Service Advisor

    3 weeks ago

    Kempton Park, South Africa CARtime SA Full time

    Our workshop in Kempton Park, Gauteng, is looking for an Service Advisor. Applicants who have previously worked for an aftermarket service centre such as BOSCH, e-Car, Car Service City, Car Care Clinic etc. will be given reference. **Requirements**: - Valid driver’s licence - Automotive Background (workshop) - Math skills - Writing and reading skills -...

  • Administrator: Service Advisor

    4 months ago

    Kempton Park, South Africa Motus Corporation Full time

    **Motus Toyota Kempton Park **currently holds a vacancy for an **Administrator: Service Advisor & Costing **reporting to the **Service Manager.** This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. **Position Overview**: **Specific Role...

  • Service Advisor

    6 months ago

    Kempton Park, South Africa Clicks Group Limited Full time

    **Listing reference**: 016071**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Kempton Park - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about health and beauty products and...

  • Junior Service Advisor

    7 months ago

    Kempton Park, South Africa Bonafide Human Capital Full time

    Our well known Light Commercial Dealer client based in **Kempton Park, Gauteng** is looking to employ a customer driven Junior Service Advisor with technical experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team...

  • Service Advisor

    7 months ago

    Menlyn Park, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known luxury dealer client based in Menlyn is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality...

  • Financial Advisor

    6 months ago

    Kempton Park, South Africa SPINT Full time

    Our client is a short-term broking business that focuses on providing insurance and risk advisory services to corporate and commercial enterprises, as well as offering personal insurance to individuals. **Requirements**: - Must have RE5 and Grade 12 - Minimum 2 years' experience as a Financial Advisor - Self motivated and driven individual - Goal...

  • Financial Advisor

    7 months ago

    Kempton Park, South Africa Scholtz Partners International (Pty) Ltd Full time

    Title: Financial Advisor Location: Remote, Kempton Park **Salary: Commission + Benefits** Our Client is a short-term broking business that focuses on providing insurance and risk advisory services to corporate and commercial enterprises, as well as offering personal insurance to individuals. **Requirements**: - Must have RE5 and grade 12 - Must have a...

  • Senior Financial Services Advisor

    1 month ago

    Kempton Park, Gauteng, South Africa FirstRand Bank Limited Full time

    Job OverviewWe are seeking a Senior Financial Services Advisor to join our team at FirstRand Bank Limited.About the RoleThis is an exciting opportunity for a seasoned professional to provide high-quality financial services to our clients and contribute to the growth of our business.Main ResponsibilitiesEngage with prospective clients to understand their...

  • Service Advisor

    8 months ago

    Menlyn Park, South Africa Bonafide Human Capital Full time

    Our well known luxury dealer client based in Menlyn is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality...

  • Personal Financial Advisor

    2 months ago

    Kempton Park, South Africa FirstRand Full time

    Job Description To provide appropriate risk and investment advice for Clients through virtual channels. Adhering to FAIS Compliance requirements. Adhering to the FirstRand Product Matrix and Advice Philosophy. Hello Future Personal Financial Advisor. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and...

  • Specialist : Technician - Service

    6 months ago

    Kempton Park, South Africa Motus Corporation Full time

    **Motus Toyota Kempton Park **currently holds two vacancies for a **Specialist: Technician - Service** Reporting to the **Service Manager,** this position requires someone who will ensure Customer Satisfaction in the service and repair of motor vehicles in a safe and economical manner **Position Overview**: **Specific Role Responsibilities**: - Repair /...

  • Administrator: Service Advisor

    6 months ago

    Kempton Park, South Africa Motus Corporation Full time

    To provide prompt and quality services to customers relating to the service and repairs of vehicles, acting as an interface between the technician and the customer to ensure cost effective repair and service to both parties. **Position Overview**: **Specific Role Responsibilities**: Operational: - To maintain excellent standards of departmental...

  • Technical Sales Advisor

    7 months ago

    Kempton Park, South Africa Frank Consult Full time

    Our client, a leading provider of cleaning and hygiene products tailored for the food industry, is seeking a Technical Sales Advisor to join their team. With a focus on quality and innovation, our client offers a range of detergents and disinfectants designed specifically for use in abattoirs, food processing plants, dairy processing, ice cream plants,...

  • Personal Financial Advisor

    2 months ago

    Kempton Park, South Africa FirstRand Bank Limited Full time

    Description To provide appropriate risk and investment advice for Clients through virtual channels. Adhering to FAIS Compliance requirements. Adhering to the FirstRand Product Matrix and Advice Philosophy. Hello Future Personal Financial Advisor. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and...

  • Service Advisor

    7 months ago

    Menlyn Park, South Africa VAG Spec Centre Group Full time

    Handling customer inquiries and providing exceptional customer service. - Welcoming customers to a warm environment and giving customers peace of mind by explaining work carried out on collection. - Following up with workshop and providing accurate feedback to customers multiple times a day. - Assisting with scheduling appointments and meetings. -...

  • Service Advisor

    4 weeks ago

    Menlyn Park, South Africa VAG Spec Centre Group Full time

    Handling customer inquiries and providing exceptional customer service. - Welcoming customers to a warm environment and giving customers peace of mind by explaining work carried out on collection. - Following up with workshop and providing accurate feedback to customers multiple times a day. - Assisting with scheduling appointments and meetings. -...

  • Branch Manager

    7 months ago

    Kempton Park, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but...

  • Branch Manager

    4 months ago

    Kempton Park, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but...

  • Sales Representative: Parts

    6 months ago

    Kempton Park, South Africa Motus Corporation Full time

    To issue and ensure availability of part to the service department, counter and telesales customers. Ensure operational quality and increase parts sales turnaround time, through the execution of predefined work objectives as per agreed operating standards and procedures. **Position Overview**: **Specific Role Responsibilities**: - Capture parts...