Delivery Manager
1 week ago
**Delivery Manager**
**Permanent**
**Cape Town**
**Purpose of the Job**
The purpose of the Delivery Manager role is to oversee and manage the planning and delivery of all initiatives for the portfolio of IT financial services aligned to a business unit or capability. This role delivers the demand pipeline of projects, programmes, and product iterations required to develop and release IT services and features, directing process refinements, collaborative integration guidance, and mentorship to ensure that high-quality delivery and performance are maintained.
The Delivery Manager works closely with a core and cross-functional team of technical and business stakeholders who participate in matrix structured projects, facilitating and co-creating sustainable system-driven controls, automation and solutions. This role oversees, and takes ultimate accountability for a delivery unit, enabling it to effectively deliver through active sponsorship, leadership, and business involvement in specific initiatives to ensure they meet the time, cost, and quality requirements. Furthermore, the Delivery Manager is accountable for providing project leadership, managing and coordinating the coherent activities needed to design, develop, and release services or service changes.
**Job Objectives**:
Analyse business and customer requirements to ensure successful delivery of development projects and changes as required.
- Drive a culture of strong customer orientation, influence, and shape customer expectations.
- Display solid business acumen through the ability to negotiate and collaborate with business engagement managers and business representatives.
- Facilitate networks and work closely with stakeholders to provide input to design to ensure operational and technical viability.
- Develop strategic plans and translate them into actionable roadmaps for iterative implementations and functional expansion in phases.
- Work within the framework of Agile methodologies and/or other agreed cross-functional team ways of working.
Portfolio Planning:
- Manages and maintains the technology demand portfolio and facilitates appropriate processes and methods for prioritising demand under constraints of time and resources.
- Development of criteria and evaluation of inputs to aid both business and IT stakeholders to agree on the prioritisation of new or changed services.
- Accountable for breaking down requirements into work schedules, for all delivery styles (waterfall, agile, hybrids).
- Manages resource availability and resource scheduling across projects and business as usual activities, using appropriate tooling.
- Plans how new or changed services are transitioned into operations, coordinating with other functions to ensure organisational readiness for change.
Portfolio Delivery:
- Leads projects through delivery, using appropriate methodologies while ensuring delivery within sanctioned parameters.
- Leads hybrid or agile teams in delivering iteratively, using an appropriate agile methodology. Coaches and leads teams to deliver on the committed backlog.
- Using best practice methods and tools ensures that programme/project risks and issues are appropriately identified, assessed, and mitigated.
- Manages communication to all internal and external stakeholders on programmes and projects.
- Ensures visibility of IT resources, workloads, allocation, availability, and skills. Manages resource scheduling in the most optimal and efficient way possible.
Portfolio Leadership:
- Oversee, and take ultimate accountability for a delivery unit, enabling it to effectively deliver through active sponsorship, leadership, and business involvement in specific initiatives to ensure they meet the time, cost, and quality requirements.
- Accountable for providing project leadership, managing and coordinating the coherent activities needed to design, develop, and release services or service changes.
- Leverages teams' expertise, and shares information and best practices to optimize work results. Encourages, empowers, and enables the team to deliver on performance objectives.
**Requirements**:
- Relevant, and demonstrable job-related experience in IT Financial Services, and applicable business Integration.
- + 6 years' experience in a Delivery Manager or similar role in an IT delivery systems environment with demonstrable experience driving and delivering large-scale and complex IT initiatives.
- Experience managing an IT delivery portfolio in a FinTech or IT Financial Services environment.
- Solid experience in a team leadership role with specific exposure to managing and mentoring a diverse IT delivery team.
- Solid project portfolio and programme management experience.
- Knowledge and experience with both waterfall and agile projects with a particular emphasis on managing multiple, cross-functional teams with specific deliverable streams, including Project / Service delivery Lifecycle Management tools & methodologies experience.
- Demonstrable ex
-
Delivery Manager
1 week ago
Cape Town, South Africa PBT Group Full timePBT Group has an opportunity for a Delivery Manager for an opportunity in Cape Town. The Delivery Manager will be responsible for ensuring that his/her customers receive the highest level of service excellence from the team. The Delivery Manager is pivotal in promoting a progressive, results driven and positive environment. The Delivery Manager should be...
-
Delivery Manager
13 hours ago
Cape Town, South Africa FNZ Full timeRole Description The Delivery Manager leads all aspects of assigned delivery projects within one of FNZs Solution Centres and actively drives projects to deliver to agreed time and quality commitments. The role requires an uncompromising focus on delivering to project milestones and the ability to motivate teams to achieve those milestones. The Delivery...
-
Delivery Manager
8 months ago
Cape Town, South Africa Reach Digital Health Full time**Purpose of the Role** The Delivery Manager at Reach Digital Health will be at the forefront of our delivery transformation, guiding teams in adopting practices that promote effective collaboration, communication and delivery. They will foster a culture of continuous improvement, accountability and delivery of value. This role requires expertise in...
-
Delivery Manager
7 months ago
Cape Town, South Africa African Vitality Products Full timeResponsibilities: - Organizing and coordinating the delivery process of goods within specified timelines - Collaborating with suppliers and delivery services to optimize logistics - Developing the courier service: recruiting, training, and motivating staff - Quality control of deliveries, analyzing and resolving issues as they arise - Tracking and...
-
Delivery Manager
1 week ago
Cape Town, South Africa Electrum Payments Full time**About Electrum**: Electrum is a young and dynamic B2B software company working with some of South Africa’s biggest companies. Our products provide our customers with a platform to grow their businesses, while making a real difference to the lives of millions of people.** The Opportunity**: As a delivery manager at electrum you will deal directly both...
-
Deliveries Optimization Manager
8 months ago
Cape Town, South Africa Fempower Personnel Full time**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...
-
Delivery Manager
7 months ago
Cape Town, South Africa Construct Education Full time**Location: Cape Town (2 days in-office and 3 days remote)** **Contract Type: Permanent** **Job Summary**: The Delivery Manager at Construct is a highly skilled and experienced professional responsible for leading and managing projects within the organization. The Delivery Manager assumes accountability for the successful delivery of profitable projects,...
-
Delivery Manager
7 months ago
Cape Town, South Africa Steer73 Full time**_Please note: this is a fully remote role welcoming applicants from anywhere within South Africa, Nigeria, the United Kingdom and Europe_** **About Steer73** - Steer73 are a Digital Transformation Agency. We work with a wide variety of clients to understand their needs, shape their solutions, and deliver the system. In many cases we are the client’s...
-
Delivery Manager
6 months ago
Cape Town, South Africa redPanda Software Full time**JOB SPECIFICATION** - Key Roles and Responsibilities_ **1. Delivery Management** - Deliver on time and within scope. - Backlog Grooming - Sprint Planning - Ensure that Original Estimates are in place for All Epics, Stories and Sub-Tasks related to a Sprint. - Ensure that stories are well defined and to fit within one sprint (5-7 days) - Daily tracking of...
-
Delivery Manager
13 hours ago
Cape Town, South Africa Wonderlabz Full timeThink of our headquarters as a career destination on the Cape Town beachfront - a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain.Surrounded by shops and a buzzing outdoor community that use the beach for world class events and leisure activities, our headquarters facilitates the perfect life balanced away...
-
Delivery Manager
7 months ago
Cape Town, South Africa Construct Education Full time**Location: Cape Town (2 days in-office and 3 days remote)** **Contract Type: Permanent** **Job Summary**: The Delivery Manager at Construct is a seasoned professional responsible for leading and managing projects within the organization, including people management to foster the growth of our project managers. The Delivery Manager assumes authority and...
-
Client Delivery Manager
7 days ago
Cape Town, South Africa HR Genie Full timeOur Client a Global Tech firm is seeking a Client Delivery Manager to join their team in Cape town. They offer stability, growth, attractive salary along with excellent benefits and a great working environment. The Client Delivery manager is accountable for the design, implementation and maintenance of the Service Delivery and Planning strategy, framework,...
-
Client Delivery Manager
1 week ago
Cape Town, South Africa Dimension Data Full timeThe Client Delivery manager is accountable for the design, implementation and maintenance of the Service Delivery and Planning strategy, framework, and Operating model. This role assesses the environment across functions to identify and implement innovative improvements to support more efficient and cost-effective Service Delivery. The Client Delivery...
-
Agile Delivery Manager
13 hours ago
Cape Town, South Africa JenRecruitment Full timeThis is a Hybrid Role and would suit someone who is able to work well under pressure/tech very strong. It would be ideal for this person to have work in a tech/fintech environment. The Agile Delivery Manager works across the team of Technical Product Owners, Product Managers and Scrum Masters to assist with the development and implementation of best...
-
Service Delivery Manager
1 week ago
Cape Town, South Africa Motivity (PTY) Ltd Full time**Job description** **Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The...
-
Software Delivery Manager
6 months ago
Cape Town, South Africa Liquid Thought Full timeAs a Software Delivery Manager, you will successfully deliver a project or product within time, budget, and quality standards is your top priority. You will work with a team of developers, designers, and other professionals to ensure everything runs smoothly. At Liquid Thought, you will manage our Development and PMO teams, keeping track of progress and...
-
Agile Delivery Manager
4 days ago
Cape Town, South Africa SUMMIT Africa Recruitment Full time**Qualifications and Experiences** ? 2+ years experience managing agile delivery teams ? 5+ years experience as a Product Owner/Product Manager/Project Manager/Scrum Master or similar role ? Qualification in Project Management and/or Business Management or related fields would be an advantage ? Demonstrable leadership experience ? Experience implementing...
-
IT Service Delivery Manager
7 months ago
Cape Town, South Africa Surgo HR & Training Full timeSurgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...
-
Digital Delivery Manager
7 months ago
Cape Town, South Africa Yoyo Group Full timeCompany Description Yoyo powers some of the world’s leading retail and corporate brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience. We've created a space where passionate, smart, curiously creative people thrive. Our values are our way of being, and how we show up every day. This is...
-
Client Delivery Manager
5 months ago
Cape Town, South Africa NTT Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...