Market Manager
2 months ago
**Market Manager**
- Requisition number: 135915- Location: Western Cape - Worcester- Closing date: 17 September 2024- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Others (MO)- FAIS Affected**Job Purpose**
- To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service.**Responsibilities**:
- Nedbank Goals:
- Achieve sales growth targets.
- Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
- Drive client acquisition and increase digital market activity across the community.
- Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
- Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
- Client Engagement:
- Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
- Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
- Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
- Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
- Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
- Ensure compliment and complaint management.
- Risk and Ops:
- Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
- Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
- Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
- Embrace workforce and queue management to ensure optimal store efficiency.
- Manage the security aspects of day to day risks.
- Ensure adherence to process mandates limits.
- Ensure all equipment is maintained.
- Lead:
- Participate in the preparation of business performance reports to engage management on a regular basis.
- Translate business goals into team and personal goals based on team roles and responsibilities.
- Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
- Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
- Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
- Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
- Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
- Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.
- Essential Qualifications - NQF Level- Diploma
- Preferred Qualification- National Diploma in Finance or Business Management- Preferred Certifications- Regulatory KI Exam (RE1)- Minimum Experience Level- 3 - 6 years of experience as a Market Manager, including 2 years' experience in a client facing retail sales environment and 2 years' experience in people management.**Technical / Professional Knowledge**
- Customer service principles
- Consumer behaviour
- Sales Strategies
- Competitor analysis
- Coaching principles
- Nedbank policies and procedures
- operational procedures
- Change management
- Workforce planning
- Behavioural Competencies- Creating a Service Reputation
- Business Acumen
- Building Customer Relationships
- Creating Demand Through Insight
- Delegation and Empowerment
- Motivating the Sales Team
- Guiding Sales Opportunities
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_
-
PR & Marketing Manager
4 weeks ago
Worcester, South Africa Massachusetts Nonprofit Network Full timeThe EcoTarium seeks a dynamic, creative, entrepreneurial and well-rounded marketing and public relations professional to increase the visibility and stature of the EcoTarium and support short and long-range attendance and revenue goals. The PR and Marketing Manager will manage and implement a comprehensive communications effort, including brand development...
-
Fishmonger - Worcester
5 months ago
Worcester, South Africa Food Lovers Market Full timeHospital Hill, Western Cape - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - As a Fish Filleter, your role is vital in preparing fish for our customers. You'll be working with different types of fish, making...
-
Butchery General Assistant
5 months ago
Worcester, South Africa Food Lovers Market Full timeHospital Hill, Western Cape - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - We are looking for a General Assistant to join our team! A General Assistant must ensure that equipment is received, stored and...
-
Baker
5 months ago
Worcester, South Africa Food Lovers Market Full timeHospital Hill, Western Cape - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - The baker will be responsible for baking a variety of products on a daily basis. This includes reading and following the recipe,...
-
Sign Writer
5 months ago
Worcester, South Africa Food Lovers Market Full timeHospital Hill, Western Cape - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC p/month - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - Sign writers start by making rough sketches based on given instructions and planning the lettering design. They measure the area...
-
Cashier - Worcester
5 months ago
Worcester, South Africa Food Lovers Market Full timeHospital Hill, Western Cape - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC Cost to company - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - As a Cashier, your job is important for making sure our customers have a great experience when they shop. You'll be handling...
-
Wine Industry Marketing Specialist
1 week ago
Worcester, Western Cape, South Africa Arvo Pty Ltd Full timeJob Title: Junior Marketing AssociateJob Summary:We are seeking a talented Junior Marketing Associate to join our team at Arvo Pty Ltd. As a key member of our sales and marketing team, you will be responsible for assisting with marketing material development, purchasing and managing promotion stock, and coordinating guest visits.Key Responsibilities:Brand...
-
E-commerce Marketing Specialist
2 months ago
Worcester, Western Cape, South Africa Babylonstoren Full timeAbout the RoleBabylonstoren's e-commerce division is a high-growth area that requires a skilled professional to drive our marketing analytics and reporting strategy. As an E-commerce Marketing Analyst, you will be responsible for tracking, reporting, and analysing the performance of marketing activities, providing actionable insights to address key strategic...
-
E-commerce Marketing Analyst
3 weeks ago
Worcester, Western Cape, South Africa Babylonstoren Full timeBabylonstoren's e-commerce division is a fast-paced and innovative environment that requires an individual with strong analytical skills and a keen eye for detail. The successful candidate will be responsible for driving our reporting, analytics, and tracking strategy, identifying website optimisation opportunities, and developing and executing a testing and...
-
Student Marketeer
4 weeks ago
Worcester, South Africa Red Bull Gruppe Full time```html Job Title: Red Bull Student Marketeer As a Red Bull Student Marketeer, you are part of the most dynamic and empowered brand ambassador program in the world. Reporting to the local Brand Marketing Specialist, you will learn Red Bull's target group with the mission of increasing our brand image and product understanding on your campus and in your...
-
Social Media Marketing Professional
1 week ago
Worcester, Western Cape, South Africa Babylonstoren Full timeBabylonstoren is seeking a skilled Social Media Manager to develop and implement a social media content strategy across all platforms. The successful candidate will be responsible for facilitating community management and supporting the photographers and videographers with content creation.RequirementsPassionate about social media, content development, and...
-
Sales Manager
5 months ago
Worcester, South Africa Watershed Consulting Full time**Job Description**: Our client in the insurance space is looking for an experienced salesperson who is strategic and result-driven to be a **_Sales Manager_**_ _focused on growth, and distribution management and maintaining business relationships in_ _**_Worcester_**_._ You will recruit, maintain and develop sales representatives and brokers and set...
-
Sales Manager Grocery
5 months ago
Worcester, South Africa Peninsula Beverage Company Full timeIn this role you are responsible for leading a sales team and for implementing the Coca-Cola Peninsula Beverages commercial strategy. To execute the commercial strategy through a sales team and against set standards to drive sales and profitable revenue. - Achieve and Exceed Sales and Revenue targets - Customer Service - Lead Market Execution standards and...
-
Pharmacy Manager
6 months ago
Worcester, South Africa Shoprite Group Full time**Purpose of the Job**: We're searching for a Pharmacy Manager to join our team at Medirite Mountain Mill! In this role, you will be tasked with leading a team and ensuring that the pharmacy operates seamlessly and efficiently. Key Performance Areas include: **INDIVIDUAL** - Dispensing **OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS** - Pharmacy...
-
Hotel Operations Manager
2 months ago
Worcester, Western Cape, South Africa Babylonstoren Full timeBabylonstoren's Deputy Hotel General Manager OpportunityWe are seeking a highly skilled and experienced Deputy Hotel General Manager to join our team at Babylonstoren. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, including food and beverage outlets, sales and marketing,...
-
Branch Manager
1 month ago
Worcester, South Africa Fidelity Services Group Full time**Reports to**: Regional General Manager/**General Manager** **Overall Purpose of the Job**: To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, growing the branch, meet deadline, achieve budget and endeavor to reduce crime levels. **Minimum...
-
Production Manager
5 months ago
Worcester, South Africa CA Support Full time**PRODUCTION MANAGER** **Worcester** If you're interested in working in the manufacturing industry, you can't miss this job opportunity! Our client, **innovative product developers and market leaders within their industry** are looking to hire a Production Manager The production manager will supervise and manage workforce and processes to ensure that all...
-
Property Manager Property Management · Worcester
4 weeks ago
Worcester, South Africa Leaders Romans Group Full timeJob Title: Property Manager Location: Worcester Brand: Leaders Salary: up to £31,000 OTE inclusive of commission and bonuses Hours: Monday to Thursday 8:45am to 6pm, Friday 8:45am to 5:30pm About Leaders: Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing...
-
Automotive Sales Management Specialist
1 week ago
Worcester, Western Cape, South Africa Gap Consulting Full time**Job Title:** Automotive Sales Management SpecialistWe are seeking a highly skilled and experienced Automotive Sales Management Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in sales management, with a proven track record of success in the automotive industry.**Key Responsibilities:**Develop and implement...
-
Restaurant Operations Manager
1 week ago
Worcester, Western Cape, South Africa Wild Dreams Hospitality Full timeCandidate Requirements:Grade 12A native Afrikaans speaker with strong English proficiency is requiredAt least 1-2 years of restaurant experience in a supervisory role or similar position in the hospitality industryFamiliarity with high-end clientele and menusExcellent interpersonal and communication skills are essentialAbility to work effectively in a team...