Systems & Quality Assurance Analyst

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and...

**Role**: Quality Analyst Quality Analyst typically need to understand the principles of quality assurance and the skills they need to perform their duties. The main purpose of this role is to drive KPI targets through effective Quality assurance measures via people and process. Ensure that direct spans of control are motivated, focused, and effective in...

Exciting new opportunity available for a Senior Systems Analyst, this a Hybrid position which allows you to work from either my clients Cape Town or Durban office. **About The Role**: The Senior Systems Analyst works with current systems, designs new systems, and enhances the legacy environment. You will need to be proactive, should be able to communicate...

**Systems Analyst** **Western Cape l South Africa** **Overview**: Our client requires the assistance of a Systems Analyst with card processing experience, and any experience working with PowerCARD will be a significant advantage. This role is open to consultants based anywhere in South Africa, although Cape-based would be ideal. The contract on offer will...

Tigonthrive Consulting is seeking a meticulous and detail-oriented Quality Assurance Associate to join our team. The Quality Assurance Associate will be responsible for ensuring the highest standards of quality across our HR consulting services. This role is remote with the potential for occasional travel for team meetings and client interactions. **Key...

Systems Analyst Systems Analyst that has come through the ranks of Business Analyst and help us look at everything realistically, and they're able to link the processes to the system, how everything is stitched together. Strong Systems Analysts have versatile skills that can be applied in many places in the program. Output/Core Tasks: - Understanding of...

Our Client is a South African Defence and Aerospace company that offers turnkey defence solutions in Air, Land and Sea systems. They are a key defence solution provider to over 56 countries worldwide. They value continuous improvement, development and revision, making their company a dynamic and innovative force in the defence industry. **Job Type**: Full...

Are you a Finance Systems Analyst who has documented qualifications and career path within the Chartered Accounting space with expertise in SAP ERP Finance, we have an exceptional opportunity with one of our clients within he retail space in the Cape area. As a finance systems analyst, your role will be crucial in guaranteeing the smooth operation of finance...

A leading finance and tech firm in Africa is hiring a GCP-skilled Software Quality Assurance & Support Team Lead to join its team. This role focuses on managing and mentoring our QA testing and support team, driving process improvements, and ensuring the delivery of high-quality software products. The company, renowned for its innovative lending solutions,...

REQUIREMENTS - Minimum 1 year experiance in Quality Assurance - Matric Needed - Hard Working - Punctual **Job Type**: Permanent **Salary**: R5,000.00 per month

**Role Purpose**: This position would be responsible for the management and smooth running of the operations related to the sales floor in regard to the Sales Department and Quality Assurance of all calls. **Key Responsibility Areas**: - Responsible for monitoring and maintaining quality and compliance - Monitor and analyze service interactions between...

**Your responsibilities will include**: - Participating in the design of call monitoring formats and quality standards. - Maintaining and developing internal support and call centre quality standards - Assessing support interactions based on internal standards. - Ensuring no miss-spelling or misrepresentations of products, benefits, or fees. - Performing...

**Responsibilities**: - Quality Management: - Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations. - Establish and maintain a robust quality management system (QMS) to monitor and improve product and service quality. - Conduct regular quality audits and inspections to identify areas...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure. You’ll...

REQUIREMENTS - Minimum 1 year experiance in Quality Assurance - Matric Needed - Hard Working - Punctual - having the below languages is an advantage for the post, Afrikaans, Xhosa, Zulu, Sotho, Venda, Tswana, Tsonga, Ndebele, Swati. **Job Type**: Permanent Pay: R5 500,00 per month

We are looking for a Senior Systems Analyst to join our team in Cape Town.Core Tasks:Understanding of Requirement specificationsAssistance with Functional specifications as requiredDevelopment of technical specifications for product and process requirements, including integration mapping.Logical system design (Independent of Technology) - Use Case...

We are looking for a Senior Systems Analyst to join our team in Cape Town. Core Tasks: Understanding of Requirement specifications Assistance with Functional specifications as required Development of technical specifications for product and process requirements, including integration mapping. Logical system design (Independent of Technology) - Use Case...

Are you a Finance Systems Analyst who has documented qualifications and career path within the Chartered Accounting space with expertise in SAP ERP Finance, we have an exceptional opportunity with one of our clients within he retail space in the Cape area. As a finance systems analyst, your role will be crucial in guaranteeing the smooth operation of...

A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You will perform regular quality checks to ensure that compliance and company guidelines are correctly followed. You will provide written feedback to advisors through the quality monitoring system, ensuring a high level of accuracy and detail which allows effective coaching...

We are seeking a talented System Analyst to join our team and help us build innovative solutions for our clients. As a System Analyst, you will be responsible for designing and supporting workflow solutions, developing and delivering systems specifications, and ensuring the delivery of high-quality solutions to our clients.Required Experience and...