Operations Associate

7 months ago

Cape Town, South Africa Vera Solutions Full time

_Location: Cape Town _
- _Base Salary: R461,600 _
- _Check out our values-driven benefits below _
- Join us at Vera Solutions, where innovation meets purpose. We’re a forward-thinking tech company dedicated to creating digital solutions that drive significant social change. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision. _

**_Position Overview _**:

- As an Operations Associate, you will be a driving force for a positive, productive, and engaging work environment at Vera Solutions. We are looking for great people, with great ideas, who want to continue to propel Vera to the next level of growth. _
- This role requires rapid iteration - we make an improvement, roll it out, and move on to creating the next solution. Your focus will change from week to week and month to month but your time will always be centered on making Vera a stronger company and an even better place to work. Key skills include creation and execution of effective project plans, proactive problem solving, and clear and coherent written and verbal communication. _
- Some of the projects you may own could include: staff engagement and retention initiatives, training coordination, and a wide range of internal communication efforts. As an example, here are some exciting things we’ve rolled out recently: a comprehensive and equitable stock option plan for all employees, updated training aimed at enabling staff in the latest Salesforce technologies, and group health insurance plans to improve staff health coverage. _
- Are you a propulsive, driven, and mission-aligned individual looking to make their mark on a small and growing international social enterprise? Do you want to work with a diverse and international team of change-makers looking to amplify the impact of the social sector? Come join Vera _

**_Primary Responsibilities: _**:

- _Own key internal projects aimed at improving the employee experience and driving retention _
- _Coordinate a wide range of stakeholders in high-visibility internal communications efforts _
- _Create and execute flawless project plans supporting staff engagement and efficient internal procedures _
- _Implement change management efforts, including planning trainings and developing written process guidelines and other “how-to” resources _
- _Optimize efficiency of various organizational processes (e.g. optimizing Vera’s use of internal tech systems) _
- _Analyze data related to improvement initiatives to assess efficiency and effectiveness _

**Qualifications and Experience**:
**_Essential: _**:

- _Bachelor’s degree or equivalent experience _
- _3+ years of related experience ideally in a small or medium-sized company, especially in Business, Operations, Administration, HR or Project Coordination _
- _Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc. _
- _Demonstrated ability to work with/learn new technology _
- _Experience with documenting processes and/or process improvement _
- _Excellent written/verbal communication (English) _
- _Strong quantitative/analytical skills _
- _Phenomenal work ethic, including time management _
- _Ability to drive projects to completion independently (since our team is distributed throughout the globe) _
- _Ability to prioritize, multitask, and meet deadlines _
- _Ownership and accountability - you take pride in your work _

**_Desirable: _**:

- _Strong skills and/or experience with statistical analysis _
- _Excellent visual instincts (e.g. in Canva, Tableau) _
- _Experience with Salesforce _
- _Demonstrated interest in social sector or related fields _

**_Compensation & Benefits _**:

- Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living. _

**_Paid Time Off _**:

- 38 days of paid leave each year, including local and company-wide holidays and a December break. _

**_Health Care _**:

- Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount. _

**_Retirement _**:

- Vera offers a retirement plan and contribution matching to all of its staff. _

**_Wellness Leave _**:

- We do not cap sick leave. If you’re sick, we hope you get better _

**_Student Loans _**:

- To help employees with outstanding student loans, Vera offers a Student Loan Benefit. _

**_Child Benefit _**:

- In addition to robust paid parental leave, Vera assists with the costs of child care. _

**_Employee Incentive Plan _**:

- All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package. _

**_Sabbatical _**:

- To showcase o

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