Retail Operations Manager
2 weeks ago
**Requirements**:
- Valid Driver's License
- Willingness to travel extensively
- Finance or Business-related tertiary qualification
- Computer literacy (MS Office)
- Retail management experience, preferably at management level
- Retail and FMCG background is essential
- High energy levels with a high stress tolerance
- Sound leadership and people skills
- Good interpersonal, analytical, and problem-solving skills
- Proficient in communication, negotiation, planning, organizing, effective decision making, and influencing
**Competencies**:
- Develop an open, sincere, and trusting relationship with our retailers
- Good business acumen and operational financial skills
**Responsibilities**:
- Advise and assist retailers with retail growth, profitability, and cash flow
- Liaise with and assist retailers with store openings and re-launches
- Analyze store performance statistics and identify areas for improvement
- Perform store audits and provide written reports
- Compile budgets aligned with business strategy and growth plans
- Manage risk in potential bad debt
- Uphold store standards according to specifications
- Engage with location-specific suppliers and service providers
- Act as a liaison for the Distribution Centre
- Identify service delivery obstacles and provide recommendations
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