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Business Unit Manager

4 months ago

Boksburg, South Africa Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Position Purpose

Relevant to the assigned Retail Portfolio, the incumbent is:
- responsible for customer relationship management and servicing of Clients within the National Retail Industry of South Africa, specifically (but not limited to) assigned Key Retailers, Vendors and Quick Service Restaurants within the Gauteng region- responsible for maintaining all relationships to ensure maximum growth for Retail, whether through new business or lane-expansion opportunities for both Pallets, Crates and Value-Add services- responsible for the pertinent functions, long-term market position, hire-volumes, revenue and associated business-risks relevant to the assigned Retail portfolio.- required to set medium to long-term key account plans and objectives- responsible for the appointment and management of required department staffing to enable execution of strategic objectives- required to engage with senior key-stakeholders and decision-makers within the assigned portfolio to maximize network advantage and ensure the on-going business relationship, market and retail value proposition efforts are established.- required to execute, support and implement the strategy relevant to the assigned portfolio- required to meet or exceed the revenue targets and/or budgets relate to the assigned portfolio

Key Accountabilities- Planning and Staffing- Leadership, Managerial and Functional competencies- Revenue Growth- New Business Development (H1)
- Customer Relations and Servicing

Measures- Revenue- Pricing Implementation and Management- DSO- Client relations improvement and management- New Business and Lane Expansion

Authority/Decision Making

All authorisations and decision-making pertaining to assigned authority levels:
- Expenses for Direct Reports- Leave authorisations- Rates as agreed with Senior Manager Retail

Key Contacts
- _ Internal Stakeholders_
- Various Management Levels
- Various Internal Departments and Stakeholders
- Various staff (direct and indirect)
- _ External Stakeholders_
- Clients Senior-Level Management
- Various industry related forums

**Qualifications**:
Matric and tertiary qualification with 3 Year Diploma or Degree

Experience

8 years experience in Customer Service and/or Sales Development

At least 5 years CHEP experience

Skills and Knowledge- People Management and Development- Knowledge of the Supply Chain Industry- Knowledge of Equipment Pooling- Leadership & Functional Competencies (as identified below)

Preferred Education

Bachelors - Business Administration/Management

Preferred Level of Work Experience

5 - 7 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.