Atlassian Administrator

**Who are we?**
- Minimum Qualification Required- Grade 12 Senior Certificate
- Atlassian Certified Associate will be advantageous
- Minimum Experience- 5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloud-based products.
- 5+ Years if IT Support/Administration experience in an enterprise environment
- Must have experience with corporate infrastructure automation.
- Must be proficient in at least one or more scripting languages and experience with APIs and webhooks.
- Must have a broad understanding of agile software development practices.
- Must be proficient in both verbal and written communication in English.
- Must be proficient in extracting information from the Atlassian suite, and creating reports/dashboards that can be used to monitor and evaluate team performance.
- Deliverables include, but will not be limited to- Management of Atlassian tools on a day-to-day basis, including such tasks as user administration, access and permissions, workflow and space development, and general administrative tasks required by core users.
- Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins.
- Collaborate with stakeholders to understand business needs and perform all required efforts to design, build, and implement effective, scalable, and adaptable solutions to advance the business.
- Collaborate with stakeholders to understand business needs and to design and implement Jira Service Management across different departments within the business.
- Integrate Atlassian tools with other systems, eg GIT, CI/CD Pipelines etc.
- Automate repetitive tasks using scripting in the Atlassian environment.
- Assist users with Atlassian tool usage and provide training as required.
- Competencies Required- Organization and time-management
- Communication
- Problem-solving
- Teamwork
- Life-long learner
- Accountability

**Knowledge and Skills**
- Operating system software and hardware and utility software- Software installations and upgrades- Business requirements- Security management and data recovery- Change control**Personal Attributes**
- Organisational savvy - Contributing through others- Manages complexity - Contributing through others- Plans and aligns - Contributing through others- Optimises work processes - Contributing through others**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Cultivates innovation - Contributing through others- Customer focus - Contributing through others- Drives results - Contributing through others- Collaborates - Contributing through others- Being resilient - Contributing through others**Turnaround time**- Deadline to apply**:17 June 2024**

**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.