Atlassian Administrator

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you

Minimum Qualification Required

Grade 12 Senior Certificate Atlassian Certified Associate will be advantageous

Minimum Experience

5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloud-based products. 5+ Years if IT Support/Administration experience in an enterprise environment Must have experience with corporate infrastructure automation. Must be proficient in at least one or more scripting languages and experience with APIs and webhooks. Must have a broad understanding of agile software development practices. Must be proficient in both verbal and written communication in English. Must be proficient in extracting information from the Atlassian suite, and creating reports/dashboards that can be used to monitor and evaluate team performance.

Deliverables include, but will not be limited to

• Management of Atlassian tools on a day-to-day basis, including such tasks as user administration, access and permissions, workflow and space development, and general administrative tasks required by core users.

• Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins.

• Collaborate with stakeholders to understand business needs and perform all required efforts to design, build, and implement effective, scalable, and adaptable solutions to advance the business.

• Collaborate with stakeholders to understand business needs and to design and implement Jira Service Management across different departments within the business.

• Integrate Atlassian tools with other systems, eg GIT, CI/CD Pipelines etc.

• Automate repetitive tasks using scripting in the Atlassian environment.

• Assist users with Atlassian tool usage and provide training as required.

Competencies Required

• Organization and time-management

• Communication

• Problem-solving

• Teamwork

• Life-long learner

• Accountability

Knowledge and Skills

Operating system software and hardware and utility softwareSoftware installations and upgradesBusiness requirementsSecurity management and data recoveryChange control

Personal Attributes

Organisational savvy - Contributing through othersManages complexity - Contributing through othersPlans and aligns - Contributing through othersOptimises work processes - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates - Contributing through othersBeing resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Deadline to apply: 17 June 2024

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