Atlassian Administrator

2 weeks ago


Midrand, Gauteng, South Africa Sanlam Full time

Who are we?

  • Minimum Qualification Required
  • Grade 12 Senior Certificate
  • Atlassian Certified Associate will be advantageous
  • Minimum Experience 5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloudbased products.
  • 5+ Years if IT Support/Administration experience in an enterprise environment
  • Must have experience with corporate infrastructure automation.
  • Must be proficient in at least one or more scripting languages and experience with APIs and webhooks.
  • Must have a broad understanding of agile software development practices.
  • Must be proficient in both verbal and written communication in English.
  • Must be proficient in extracting information from the Atlassian suite, and creating reports/dashboards that can be used to monitor and evaluate team performance.
  • Deliverables include, but will not be limited to
  • Management of Atlassian tools on a daytoday basis, including such tasks as user administration, access and permissions, workflow and space development, and general administrative tasks required by core users.
  • Work with business users to evaluate JIRA and Confluence plugins, determine licensing needs, and perform testing, installation, and configuration of the plugins.
  • Collaborate with stakeholders to understand business needs and perform all required efforts to design, build, and implement effective, scalable, and adaptable solutions to advance the business.
  • Collaborate with stakeholders to understand business needs and to design and implement Jira Service Management across different departments within the business.
  • Integrate Atlassian tools with other systems, eg GIT, CI/CD Pipelines etc.
  • Automate repetitive tasks using scripting in the Atlassian environment.
  • Assist users with Atlassian tool usage and provide training as required.


Competencies Required
  • Organization and timemanagement
  • Communication
  • Problemsolving
  • Teamwork
  • Lifelong learner
  • Accountability

Knowledge and Skills

  • Operating system software and hardware and utility software
  • Software installations and upgrades
  • Business requirements
  • Security management and data recovery
  • Change control
    Personal Attributes


Organisational savvy
  • Contributing through others
  • Manages complexity
  • Contributing through others
  • Plans and aligns
  • Contributing through others
  • Optimises work processes
  • Contributing through others

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Core Competencies


Cultivates innovation
  • Contributing through others
  • Customer focus
  • Contributing through others
  • Drives results
  • Contributing through others
  • Collaborates
  • Contributing through others
  • Being resilient
  • Contributing through others

Turnaround time
  • Deadline to apply
    :17 June 2024

Our commitment to transformation


At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed.

MiWay is committed to transformation and embracing diversity.

This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.



  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail...


  • Midrand, South Africa Sanlam Full time

    **Who are we?** - Minimum Qualification Required- Grade 12 Senior Certificate - Atlassian Certified Associate will be advantageous - Minimum Experience- 5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloud-based products. - 5+ Years if IT...


  • Midrand, South Africa Sanlam Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail...