See more Collapse

Credit Team Leader

4 weeks ago


Randburg, South Africa FirstRand Full time

Job Description

Manage and optimize the team performance of a team of credit analysts
- Establish, align and manage target and budget goals whilst ensuring effective control of costs
- Achieve team targets (maximize productivity within quality framework)
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders
- Continuously monitor team’s compliance to credit quality and implement improvements where required
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Job Details

Application Closing Date

14/05/24


We have other current jobs related to this field that you can find below

  • Credit Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionManage and optimize the team performance of a team of credit analysts Establish, align and manage target and budget goals whilst ensuring effective control of costs Achieve team targets (maximize productivity within quality framework) Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate...


  • Randburg, South Africa shapiro shaik defries and associates Full time

    **JOB ROLE**: Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end to end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties. **JOB PURPOSE** The team leaders are key...


  • Randburg, Gauteng, South Africa shapiro shaik defries and associates Full time

    JOB ROLE:Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end to end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.JOB PURPOSEThe team leaders are key members of our...

  • Team Leader

    4 weeks ago


    Randburg, South Africa Benclo Full time

    Detail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...

  • Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Quantum Recruitment Pty Ltd Full time

    This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management.Overview and Requirements: 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience...

  • Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Benclo Full time

    Detail:Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents.Qualifications, Experience and Skills: Grade 12 and further studies in Management and Contact Centre Minimum of 4 years Contact Centre Team Leader experience in Customer...

  • Team Leader

    4 weeks ago


    Randburg, South Africa Oaksure Financial Services Full time

    Team Leader - Experience in outbound call center - 2-3 years experience a must - Connex 1 Knowledge advantage - Debt Collections Experience Advantage - Matric - Salary R12 500.00 -R15 000.00 - Start Date 1st February 2023 **Salary**: R12,500.00 - R15,000.00 per month **Education**: - High School (matric) (required) **Experience**: - Call Center: 2 years...

  • IT Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Job Masters (Pty) Ltd Staff Recruitment Co Full time

    IT Team Leader - Data Centre - RandburgResponsible for designing, advertising and managing the physical Data Centre InfrastructureMinimum requirements: IT Degree or Diploma Experience and training in ITIL and CobIT 5 years VMware experience 3 years hardware storage experience Managed a team of 3 for a minimum of 2years. Willingness to travel and work...


  • Randburg, South Africa Shapiro Shaik Defries & Associates Full time

    **JOB PURPOSE** - To lead, develop and coach a team of Customer Care Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. - To conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures,...

  • IT Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Job Masters (Pty) Ltd Staff Recruitment Co Full time

    IT Team Leader - Network Security - AA/EE - RandburgIncumbent will be responsible for the design, build, maintenance and documentation of the network security infrastructure as well as administration of Firewalls, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC) and Virtual Private NetworkMinimum requirements: Degree +...

  • Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Oaksure Financial Services Full time

    Team Leader Experience in outbound call center 23 years experience a must Connex 1 Knowledge advantage Debt Collections Experience Advantage Matric Salary R R Start Date 1st February 2023Salary: R12, R15,000.00 per monthEducation: High School (matric) (required)Experience:Call Center: 2 years (required)Language: English (required)Ability to Commute:...

  • team leader

    2 weeks ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Team LeaderRandburgSeasonal USA Campaign – Night Shift Main purpose of the job:We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required manage a team in assisting clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America's...

  • Sales Team Leader

    4 weeks ago


    Randburg, South Africa Embassy Group Holdings Full time

    **Job description** **Main Job Function**: - Coach the team in order to achieve sales targets. - Coach the team in order to ensure the quality of sales meets the appropriate Standard - Monitoring attendance and punctuality daily - Ensure that all staff adhere to the weekly performance targets. - Conduct regular review of all Call Centre Agents performance...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    JOB PURPOSE To lead, develop and coach a team of Customer Care Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. To conduct thorough investigation of all Debtor's complaints and queries in accordance with the company's policies and procedures, ensuring a...

  • Sales Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Embassy Group Holdings Full time

    Job descriptionMain Job Function: Coach the team in order to achieve sales targets. Coach the team in order to ensure the quality of sales meets the appropriate Standard Monitoring attendance and punctuality daily Ensure that all staff adhere to the weekly performance targets. Conduct regular review of all Call Centre Agents performance and ensure...


  • Randburg, South Africa iSON Xperiences Full time

    **Customer Service Teamleader** **Contract PositionÂ** **Based in Randburg** **JOB PURPOSE**: The purpose of the Team Leaders is to lead, supervise, coach and mentor high paced inbound / outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance...

  • Outbound Sales

    4 weeks ago


    Randburg, South Africa iSON Xperiences Full time

    **Outbound sales (Team leader)** Â The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents. The Team Leader will create an effective...

  • Ebu Upgrades

    3 weeks ago


    Randburg, South Africa iSON Xperiences Full time

     The purpose of the Team Leader: EBU UPGRADES is to **lead, supervise, coach and mentor** high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such **establishing excellent and consistent standard of service and compliance** from the Agents. The Team Leader will **create an effective support tea**m...

  • IT Team Leader

    2 weeks ago


    Randburg, Gauteng, South Africa Job Masters (Pty) Ltd Staff Recruitment Co Full time

    IT Team Leader - Database - AA/EE - JHB NorthMinimum requirements: IT Degree or Diploma Microsoft training and Certifications in Data Management Minimum 7 years' relevant working experience 4+ years' of experience managing people in a technical environment 5+ years' of experience as an Application OR Systems Database Administrator 4+ years' of experience in...

  • Outbound Team Leader

    3 weeks ago


    Randburg, South Africa McCarthy Consulting Full time

    **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. - At least 5 years’ experience in a debt collection call center with at least 1 year leadership experience in a 2IC role to Team Leader. - Basic knowledge of reporting services. - Understanding of the...