Regional Operations Manager

5 months ago

Johannesburg, South Africa Business Directive Contract Services Full time

**Background**

This is a new role in a growing organisation, so if you are excited by the prospect of taking an existing, successful organisation to the next level, then this may be the right opportunity for you

**Job Function**

The main function of this role is to manage the day-to-day operations of the Region, which includes planning, supervising, and coordinating efforts across key functional areas to ensure that the organisation runs smoothly. This position also ensures that operational policies, processes and systems are continuously improved upon (or developed where needed) so that the organisation is geared to deliver on its mandate in a cost-effective and efficient manner as well as support the organisation’s marketing and communication efforts to increase its visibility and strengthen its brand amongst members, clients and stakeholders.

**Knowledge and Skills**

Excellent written and verbal communication skills
- Exceptional attention to detail with and accurate and thorough approach to work
- The ability to multi-task within a pressurized environment and to complete tasks timeously
- Great work ethics and passionate about Client Services.
- Ability to work in a fast-paced environment
- Positive and energetic self-starter
- Attention to detail
- Be a focused individual.
- Able to create an emotional connection with our employees.
- Relationship Representive
- Strong planning, leadership, organisational skills
- Strong judgement, analytic reasoning, negotiation, strategic thinking and problem-solving skills
- Superior attention to detail and excellent organisational and time-management skills with the ability to prioritize, multi-task and work independently as well as collaboratively as a member of a team.
- Ability to interact effectively and maintain positive working relationships with clients & employees.

**Requirements**:

- Grade 12
- Practical Hands-on exposure to data analytics (Eg Power BI or SAP BI)
- Minimum 5-8 years’ experience in a Logistics or Supply Chain environment
- Demonstrable experience (5+ years) managing operations.
- Demonstrable experience in leading and implementing changes (policies, processes, systems) to enhance the effectiveness and efficiency of operations (including marketing and communications) within an organisation.
- Previously worked in Temporary Employment Service environment (advantageous)
- Clear Criminal Record
- Microsoft office (Advance Excel, Word & PowerPoint)
- Public speaking & Presentation Experience
- Payspace/ESS Experience OR Similar HR systems experience.
- Must be able to troubleshoot IT related matters.
- Budgeting at Senior Management level
- Report writing
- Valid Driver’s License & Should have own transport.
- Must be able to drive Technology and Innovation.

**Key Performance Areas**
- Fulfilment Management
- Payroll Management
- IR Management
- Financial Management
- Compliance
- Recruitment & Onboarding
- Client Relations
- Project Management
- New Business Development

Planning & Reporting

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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