Junior Head Student Recruitment

7 months ago

Johannesburg, South Africa ADvTECH Full time

**LOCATION**:
Johannesburg

**PRIMARY PURPOSE OF THIS JOB**:
**KEY RESULT AREAS**:
***
**Presentations**
- Monthly booking and presentation target achievement as per set schools’ priority targets
- Weekly report on schools to manage sales team by priority and owner (Student Advisor) for presentations completed, booked, contacted and uncontacted.
- Weekly report on each sales team members achievement to weekly presentation target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Database Collection**
- Achievement of monthly school’s database collection target as per set schools’ priority targets.
- Achievement of final year school’s database collection target.
- Weekly report on each sales team members achievement to weekly database collection target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Interviews**
- Achieve weekly, monthly, and annual campus interview target.
- Weekly updated breakdown on campus interview counts by priority for campus.
- Weekly report on each sales team members achievement to weekly interview collection target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Applications**
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Registration**
- Achieve new student registration campus target. - per intake

**Quality Sales Management**
- Training of new sales staff on presentation and interview script, product knowledge, STASY and all sales processes to ensure they are ready for work.
- Training and development of Sales Team in order to prevent staff from unnecessarily progressing through Sales Tracking.
- Fostering Team relations and building trust with team.
- More effective communicating to achieve better motivation within Sales Team.
- Ownership of the Sales process, tactical thinking, strategic orientation, and capacity planning.
- Data integrity across all reporting platforms to meet the quarterly targeted benchmarks set by National Office.
- Timely submission of sales related reports on a weekly basis.

**Customer Service**
- Conduct regular school relationship check-ins to ensure the Sales team are delivering the required level of customer service.
- Regularly monitor Sales teams service delivery to ensure they are adhering to required response turn-around times and conducting themselves professionally in all customer interactions.
- Based on Mystery shopper results were required put corrective actions in place to ensure Sales teams meet the required standards.

**QUALIFICATION REQUIREMENTS**:

- Certificate/diploma or degree in sales and marketing or a related field

**EXPERIENCE REQUIREMENT**:

- Minimum of 4 years management experience and 5 years sales & marketing experience

**SKILLS REQUIREMENT**:

- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Coaching & Mentoring Skills
- Advanced Oral & Written Communication.
- Time Management & Planning.
- Willingness to Learn.
- Customer Service Focused.
- Target driven with an ability to handle pressure.
- Problem solving skills.

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