Service Delivery Manager

**Purpose of the Job**: The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. **Key Outputs**: - Service Delivery Management -...

**Job purpose**: Our Service Delivery Managers are professional Technical Services Managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams. The key...

**PLEASE ONLY APPLY SHOULD YOU MEET THE MINIMUM REQUIREMENTS** **6 TO 12 MONTH CONTRACT POSITION** Our Service Delivery Manager are professional technical services managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as...

**Job Number** - 67570 **Job Type** - Permanent **Job Title** - Service Delivery Agent **Computer Skills** - MS Office **Industry** - Computer - IT **City** - Tshwane (Pretoria) **Province** - Gauteng - Position requires a resilient, driven and meticulous individual to join the Sales Team as a Service Delivery Agent.- Roles and Responsibilities: -...

Structure, Grade & Reporting Job grade S6 Business Unit Digital Platform Solutions Department Retail Solutions Position reports to Manager: Service Delivery Span of Control 0 Core Description To manage and control the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client as...

**Requirements**: - Matric - Relevant IT related Tertiary qualification would be beneficial - 3-5 years experience in IT service organization - ITIL V3/V4 Foundation certification - Valid license and own transport - Able to work outside of normal business hours Duties include but not limited to: - Assist in strategic planning and developing service...

Health Window is looking for a proactive and energetic Service Delivery Representative with a knack for numbers and excellent communication skills to join our team at our head office in Pretoria East. **Responsibilities**: - Liaise with clients to build and maintain good working relationships. - Regular proactive interactions with clients. - Perform...

**Position Description/Summary**: The purpose of the Resilient Cities Limpopo Activity is to increase access to safely managed and reliable critical services, namely water, sanitation, and solid waste management for urban residents in the Limpopo River Basin. This includes improving public financial management and increasing private sector engagement. This...

Key Performance Area: - Manage the activities of the company’s co-ordination, recruitment and compliance teams/staff. - Client relationship management activity (as designated). - Offer leadership, support and guidance to the company’s staff as appropriate and also as required. - Provide returns and reports at agreed intervals, detailing business...

Job Description To effectively manage the sales and service delivery model within a portfolio of clients through enabling and driving a team’s performance to achieve objectives. - Track, control and drive the delivery of exceptional service through proactive, innovative and appropriate solutions which are delivered by the team. - Track, control and drive...

A well-known and highly sought-after Engineering Consultancy firm is on the lookout for a new Head of Engineering and Delivery. This role is focused on enabling the working Resources Market delivery engine across its locations to be efficient and integrated (labour and productivity).The role focuses on Quality Engineering and Engineering Delivery. The role...

About CWS: **Introduction***:Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age,...

Service Delivery Ensure that the team handles all Escalated client queries, Errors and/or complaints (telephonic /written /social media). Performing causal analyses with a view to process changes and resolving issues within agreed Service Level Agreements. Lead and initiate strategic projects aimed at improving the client experience across the various...

IntroductionA well-established Medical Supplier, based in Irene is looking for an experienced reliable, physically capable, and customer-focused Driver to join their team. The successful candidate will be responsible for delivering medical supplies to various locations, ensuring timely and efficient service while adhering to safety protocols. Warehouse/...

-The main purpose of this position is to manage and lead the Information Technology (IT) Service Management function to ensure the adoption of IT service management practices in alignment with departmental objectives. -Detailed Description Manage the development, successful implementation, continual improvement, and maturation of IT service management...

**Duties and Responsibilities** **Landscaping and Grounds Maintenance** - Grassed areas are maintained according to Service Level standards - Shrubbery and trees maintained according to Service Level standards - Hard landscape surfaces maintained according to Service Level standards - Maintain water features according to Service Level standard - Irrigation...

We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Responsibilities Deliver a wide variety of items to different addresses and through different routes Follow routes and time...

**Management** **Pretoria** ***: **Senior Manager: Infrastructure Services / Facilities Management (five (5) years’ FTC)** **Pretoria - Hatfield - Market related salary** **Requirements**: - B Tech Degree or Bachelor’s Degree in facilities management, property, management, engineering, - business studies, finance or equivalent, - Professional...

**Brief description** The main purpose of this position is to manage and coordinate the resources in support of current operations and the delivery of new information technology (IT) solutions for the Corporate Services area of the South African Reserve Bank. **Detailed description** - Manage operational planning by developing short-term work plans in line...

We are looking for a skilled Nursing Services Manager to join our team at Mednurse. In this role, you will be responsible for overseeing the delivery of high-quality nursing care, ensuring adherence to professional and ethical standards.Your key responsibilities will include:Monitoring and ensuring that nursing services are provided effectively within a...