Service Delivery Manager

**Purpose of the Job**: The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. **Key Outputs**: - Service Delivery Management -...

**Purpose of the Job**: The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. **Key Outputs**: - Service Delivery Management -...

Our Service Delivery Manager are professional technical services managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Job Overview:The South African National Blood Service is seeking an experienced Human Resources professional to join their team as a Human Resource Practitioner.About the Role:The incumbent will be responsible for providing an effective Human Resources service by managing aspects of the employment process, adhering to and facilitating compliance with SA...

Job OverviewThe Department of Community Safety is seeking a skilled ICT Service Delivery Manager to oversee the effective management of our information technology services. This role requires strong leadership and technical expertise to ensure seamless service delivery.Key Responsibilities:Service Management: Define, build, and manage IT service catalogues...

We are seeking a skilled Delivery Lead to join our Project Management Office at Farm Manager Sa. As a Delivery Lead, you will be responsible for delivering projects that support the company's business objectives and ongoing operations.Your primary responsibility will be to ensure that project deliverables align with the company's strategic goals. You will...

Manage day to day functions of the group's IT + Handle all day-to-day issues that arise and escalate to GITO where appropriate + Manage IT Administrator and Infrastructure and Support team + Manage external service providers + Standardise procedures to improve efficiency of subordinates and other human resources 2: Maintenance of secure IT Environment +...

Job Title: Service Delivery EngineerAs a Service Delivery Engineer at MEDIRO ICT RECRUITMENT, you will be responsible for designing, implementing, and maintaining IT services that meet our customers' needs. You will work closely with internal stakeholders to ensure seamless service delivery and identify areas for improvement.Key Responsibilities:Design,...

Structure, Grade & Reporting Job grade S6 Business Unit Digital Platform Solutions Department Retail Solutions Position reports to Manager: Service Delivery Span of Control 0 Core Description To manage and control the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client as...

Job Description for Service Delivery DirectorThe Service Delivery Director is accountable for implementing the strategic plan and driving the performance of Service consultants.Key Responsibilities:Maintain high-quality client relationships through effective communication and issue resolution.Streamline capacity management and operational processes.Ensure...

Job OverviewThe primary objective of this role is to support the Field Service Team Leader in ensuring that best practices are implemented across all aspects related to meeting key performance criteria, service delivery objectives, procedures, and actions. This includes promoting a customer-centric approach and aligning actions with the company's strategic...

We are seeking a skilled Service Delivery Expert to join our team at Discovery Limited. In this role, you will play a critical part in delivering exceptional customer service and ensuring that our clients receive the highest level of support.The Job Description includes handling multiple phone queries from investors, brokers, and franchises, resolving them...

**Company Overview:**BB Motor Group is a leading distributor of top automotive brands.As a Service Manager, you will be responsible for overseeing the service operations at our dealership. This includes managing a team of staff members, ensuring timely vehicle turnaround and exceptional customer satisfaction.The ideal candidate will have a minimum of 3...

Job SummaryThe IT Service Delivery Coordinator is responsible for providing exceptional customer service and support to internal and external clients. This role requires a high level of technical expertise, effective communication skills, and the ability to work independently in a fast-paced environment.

About the RoleAs an IT Service Delivery Expert, you will provide technical support to clients, configure network systems, and maintain IT infrastructure. You will also develop and maintain business relationships with clients and visit them on-site when necessary.

5years - Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed for the optimum delivery of service - Review and optimize processes and procedures - Ensure that delivered services are fit for purpose, carrying out relevant reviews as necessary - Manage the services provided by vendors in line...

Job Overview:We are seeking an IT Service Delivery Professional to provide technical support and expertise to our clients.Key Responsibilities:Develop and maintain process documentation and training materials;Collaborate with cross-functional teams to resolve complex issues and improve system performance;Design and implement effective solutions to meet...

About UsSAP Enterprise Cloud Services is a global organization that embodies the spirit of innovation and collaboration. We strive to create a positive work environment where our employees can grow, learn, and thrive.">Job SummaryThis role as Client Delivery Manager involves owning and growing client engagement for SAP Enterprise Cloud Services and acting as...

Health Window is looking for a proactive and energetic Service Delivery Representative with a knack for numbers and excellent communication skills to join our team at our head office in Pretoria East. **Responsibilities**: - Liaise with clients to build and maintain good working relationships. - Regular proactive interactions with clients. - Perform...

We are looking for an experienced IT Service Delivery Professional to join our Technical Support team. As a critical member of our team, you will be responsible for delivering technical support to customers and partnering with internal teams to resolve complex technical issues.Key Skills and Qualifications:Professional working proficiency in Dutch.1+ years...