Manager, Customer Success

**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...

**About RedCloud** RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

**Join Jem as our Customer Success Manager.** One of Jem’s core principles is ‘Customer Obsession’. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We’re looking for a dynamic, self-driven individual...

Introduction JOIN US! We seek a Customer Success Manager to join our Financial Services team, based in Johannesburg, South Africa. Job Description As a key member of the Financial Services team, you will be working closely with clients, stakeholders, and the wider SymphonyAI team. What you’ll do - Relationship Building: Develop and maintain strong...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

**Skills and experience required**: - Experience in a retail brand would be advantageous - An active lifestyle is a huge advantage as this is an active-wear apparel company - Minimum of 3 years experience in a similar role is required - Excellent ability to solve problems and ensure client is happy with the end result - Excellent time management and...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a...

Responsibilities: 1. Oversee and manage the company's product catalogue to ensure maximum product performance. 2. Supervise sales representatives to drive sales and achieve company targets. 3. Manage the day-to-day operations of the office, ensuring optimal organization and efficiency. 4. Handle HR-related issues promptly and professionally, maintaining a...

**About us**: We help businesses around the globe to step into the future confidently by providing world-class IT services, in the most human way possible. We have a passion for technology and the way that it evolves, which is why we’re constantly improving the tools and methods we use. We offer a wide range of services across South Africa and UK, which...

**Join our clients global Revtech company and shape the future of Revenue Optimisation!** **About the Role**: As a customer Success Manager, you will be the key link between clients and the internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our clients...

**Join our clients global Revtech company and shape the future of Revenue Optimisation!** **About the role**: As a customer Success Manager, you will be the key link between clients and the internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our clients...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Drive Customer Success at ClickatellWe are seeking a highly skilled Director of Customer Success to join our team at Clickatell. As a key member of our organization, you will be responsible for driving strategic initiatives and process optimization to enhance customer satisfaction and retention across Enterprise accounts.Key Responsibilities:Collaborate...

: **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

: **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities. The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer. Customers Success will manage...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts. As a key member of our Senior Leadership Team, you will collaborate with cross-functional teams to ensure our solutions align with and exceed...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts. As a key member of our Senior Leadership Team, you will collaborate with cross-functional teams to ensure our solutions align with and exceed...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts.About the RoleThe Director of Customer Success will be responsible for:Collaborating with cross-functional teams to drive customer success and...