Readvertisement Planner Field Service Global Grade

**Key Output** - Process quotes and orders for field service - Effective monitoring of the team outputs to track progress against objectives' - Coordinating of ordering, purchasing functions and monitoring expenses - Assist with controlling the cages and spares being used - Book back spares if not used and communicate with planning team - Assist with cycle...

**Key Output** - Process quotes and orders for field service - Effective monitoring of the team outputs to track progress against objectives’ - Coordinating of ordering, purchasing functions and monitoring expenses - Assist with controlling the cages and spares being used - Book back spares if not used and communicate with planning team - Assist with cycle...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when representing...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Planning and coordinating of repair, service and maintenance jobs for a team of service artisans to comply with Caterpillar standards and customer requirements. - Planning, Prioritizing and initiation of jobs. - Assist with achievement of key performance indicators (KPI’s) - Resolve internal and external customer queries. - Issuing of job...

**Key Output** - Planning and coordinating of repair, service and maintenance jobs for a team of service artisans to comply with Caterpillar standards and customer requirements. - Planning, Prioritizing and initiation of jobs. - Assist with achievement of key performance indicators (KPI's) - Resolve internal and external customer queries. - Issuing of job...

**Key Output** - Carry our repairs, services and maintenance on Caterpillar Earthmoving Equipment on customer sites. - Remove and install components on customer sites, Ensure safe work practice. - Maintain professional image when representing BWE on customer site. - Quickly and efficiently deal with all customer machine breakdowns. - Compile accurate...

**Key Output** - Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines. - Resolve internal customer queries, Manage and arrange on site repairs on the equipment. - Uphold KPI’s of shovels & put action plan in place. - Manage the component warranty claims and ensure effective...

**Key Output** - Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines. - Resolve internal customer queries, Manage and arrange on site repairs on the equipment. - Uphold KPI's of shovels & put action plan in place. - Manage the component warranty claims and ensure effective...

**Key Output** - Carry our repairs, services and maintenance on Caterpillar Earthmoving Equipment on customer sites. - Remove and install components on customer sites, Ensure safe work practice. - Maintain professional image when representing BWE on customer site. - Quickly and efficiently deal with all customer machine breakdowns. - Compile accurate...

**Key Output** - Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites - Remove and install auto electrical components - Ensure safe work practice - Maintain professional image when representing BWE on customer site - Quickly and efficiently deal with all customer auto electrical breakdowns - Compile...

**Key Output**: - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output**: - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Outputs** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection reports (MIR's) and Technical Analysis Reports (TA's). - Maintain professional image when...

**Key Output** - Assist with all walk-in customers and telephone calls proactively. - Process all customer Quotations, Sales Orders and Debtors Queries as and when required. - Manage all parts related transport requirements through logistics department. - Follow-up and action all customer backorders. - Manage and control general housekeeping of facility. -...

**Key Output** - Assist with all walk-in customers and telephone calls proactively. - Process all customer Quotations, Sales Orders and Debtors Queries as and when required. - Manage all parts related transport requirements through logistics department. - Follow-up and action all customer backorders. - Manage and control general housekeeping of facility. -...

**Key Output** - Fluent navigation of SIS2.0 - Constructively log product matters with OEM. - Caterpillar preventative maintenance orientated. - Self-manageable - Constant communication between TA mechanic, Tech Rep and SEENG - Compile informative technical report on all systems (TA report) reports are given to Supervisor to action and to discuss with CSR to...

**Key Output** - Fluent navigation of SIS2.0 - Constructively log product matters with OEM. - Caterpillar preventative maintenance orientated. - Self-manageable - Constant communication between TA mechanic, Tech Rep and SEENG - Compile informative technical report on all systems (TA report) reports are given to Supervisor to action and to discuss with CSR to...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components. - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...

**Key Output** - Investigate and ensure corrective actions for reasons why items end up in block stock; keep a reporting log - Perform bin audits daily after goods receipt of shipments - Log claims against Vendors regarding damaged stock and / or missing stock (Cat Claims Portal) - Claims: Inspect, update claims register; record the claim on ERP & CAT system...