Service Supervisor Global Grade 10

**Key Output** - Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines. - Resolve internal customer queries, Manage and arrange on site repairs on the equipment. - Uphold KPI’s of shovels & put action plan in place. - Manage the component warranty claims and ensure effective...

**Key Output** - Fluent navigation of SIS2.0 - Constructively log product matters with OEM. - Caterpillar preventative maintenance orientated. - Self-manageable - Constant communication between TA mechanic, Tech Rep and SEENG - Compile informative technical report on all systems (TA report) reports are given to Supervisor to action and to discuss with CSR to...

**Key Output** - Fluent navigation of SIS2.0 - Constructively log product matters with OEM. - Caterpillar preventative maintenance orientated. - Self-manageable - Constant communication between TA mechanic, Tech Rep and SEENG - Compile informative technical report on all systems (TA report) reports are given to Supervisor to action and to discuss with CSR to...

**Key Output** - Assist with all walk-in customers and telephone calls proactively. - Process all customer Quotations, Sales Orders and Debtors Queries as and when required. - Manage all parts related transport requirements through logistics department. - Follow-up and action all customer backorders. - Manage and control general housekeeping of facility. -...

**Key Output** - Assist with all walk-in customers and telephone calls proactively. - Process all customer Quotations, Sales Orders and Debtors Queries as and when required. - Manage all parts related transport requirements through logistics department. - Follow-up and action all customer backorders. - Manage and control general housekeeping of facility. -...

**Key Output** - Install and drive a culture of zero harm align to site’s standard, BWE standards and our principal CAT. - Lead and oversee implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers in the MARC section. - Lead and oversee achievement of a team environment that enables...

**Key Output** - Install and drive a culture of zero harm align to site's standard, BWE standards and our principal CAT. - Lead and oversee implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers in the MARC section. - Lead and oversee achievement of a team environment that enables...

**Key Output** - Install and drive a culture of zero harm align to site’s standard, BWE standards and our principal CAT. - Lead and oversee implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers in the MARC section. - Lead and oversee achievement of a team environment that enables...

**Key Output** - Install and drive a culture of zero harm align to site's standard, BWE standards and our principal CAT. - Lead and oversee implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers in the MARC section. - Lead and oversee achievement of a team environment that enables...

**Key Output** - Manage scheduled oil sampling data and recommend preventative maintenance interventions - Manage VIMS data reports and machine health information - Manage run fleet productivity optimisation program - Do machine inspection & compile condition monitoring report - Investigate component failures and root cause analysis with recommendation -...

**Key Output** - Manage scheduled oil sampling data and recommend preventative maintenance interventions - Manage VIMS data reports and machine health information - Manage run fleet productivity optimisation program - Do machine inspection & compile condition monitoring report - Investigate component failures and root cause analysis with recommendation -...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP, - Perform procurement functions, - Prepare reports as required, - Prepare and oversee proposals to customers, - Perform site audits on equipment, - Assist with warranty resolution - Attend site meetings, customer meetings and other relevant meetings when required, - Provide...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when representing...

**Key Outputs** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection reports (MIR's) and Technical Analysis Reports (TA's). - Maintain professional image when...

**Key Output**: - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output**: - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Process quotes and orders for field service - Effective monitoring of the team outputs to track progress against objectives’ - Coordinating of ordering, purchasing functions and monitoring expenses - Assist with controlling the cages and spares being used - Book back spares if not used and communicate with planning team - Assist with cycle...

**Key Output** - Process quotes and orders for field service - Effective monitoring of the team outputs to track progress against objectives' - Coordinating of ordering, purchasing functions and monitoring expenses - Assist with controlling the cages and spares being used - Book back spares if not used and communicate with planning team - Assist with cycle...

**Key Output** - Process quotes and orders for field service - Effective monitoring of the team outputs to track progress against objectives’ - Coordinating of ordering, purchasing functions and monitoring expenses - Assist with controlling the cages and spares being used - Book back spares if not used and communicate with planning team - Assist with cycle...